Here are all of the posts tagged ‘social media agency’.
Are you a spontaneous type who thrives on adventure and new experiences? A self-confessed social media addict who loves taking and sharing photos too? Well, you’d better listen up!
Volvic are on the hunt to find top-class, naturally bursting with life Content Creators to form part of Team Volcanicity 2013.
As you may have read in Marketing, we’ve recently launched a facebook app for Volvic UK which allows fans to apply to become part of the 2013 team who’ll be responsible for bringing ‘moments of Volcanicity’ to the masses, by capturing photos and sharing the scoop from festivals, gigs and trips up and down the country live on the Volvic UK facebook wall.
Those lucky enough to be selected will be supplied with a state-of-the-art camera plus funding towards adventures, or, exclusive access to some of the hottest gigs and events of the year.
To enter, fans simply have to upload a photo which expresses their Volcanicity along with a short description of what their idea of the best 2013 ever would be.
Entries are being accepted up until midnight on Friday 8th February (so if this is your thing, there’s still time to enter!).
In order to drive as much reach and engagement of the campaign as possible, Volvic are asking facebook fans to vote on their favourite competition entries. Those who vote will be entered into a weekly prize draw to win a Red Letter Day voucher so that they can choose an awesome Volcanicity experience of their choice.
Voting closes at midnight on Thursday 14th February and the top 5 entrants with the highest number of votes will be fast tracked to the next stage in the selection process, by-passing the judges. The remaining finalists will be selected based on the amount of Volcanicity expressed in their entry photo, in addition to whether the description of what their idea of the best 2013 is catches the panel’s attention.
One of the challenges which was put to us before launching this campaign was to make sure we help Volvic’s facebook fans to understand what ‘Volcanicity’ actually is…and because we love a challenge, we gladly accepted it. The output? Well, from the beginning of this year, not only did we ensure the facebook content was actively engaging fans with light-hearted ‘Volcanicity’ related games and updates, but we also reached out and secured 3 influential bloggers, who already demonstrate Volcanicity on their blogs, to introduce to the Facebook community as Team Volcanicity’s Founding Members.
We’ve already started sending our Team Volcanicity Founding Members on trips and adventures to capture content to share on the Volvic UK facebook page. We’ve been posting their content daily to firstly build buzz around the types of activities and events fans could take part in if they’re selected as part of the final team and, secondly, to demonstrate the sort of content we’re looking for from our entrants.
The quality of the entries so far have been really promising – there are definitely people out there who are already capturing moments of Volcanicity as part of their every day life, and it’s these people who are likely to be winning their ticket to the next round in the selection process.
What’s really exciting about all of this, is that finding the team is just the beginning for Volvic. The big idea behind the campaign is to be one of the first brands to put the Facebook content in the hands of the fans.
As we know, Facebook is pushing brands to deliver content that’s as relevant as the status updates we see from our friends. Ultimately, Team Volcanicity will become the page’s Community Managers, so that the content which is posted is much more likely to resonate with their peers and drive engagement.
The launch of the Team Volcanicity campaign has been a great kick-start to the year for Volvic – be sure to check out the Volvic UK page over the next few weeks to see who makes it into the final Team and follow their adventures as they bring Volcanicity to the masses.
Allow me to introduce Julian (julianward) the Managing Director, and myself, Heather (likeomg) the Strategy Director of We Are Social here in Sydney. We’re looking forward to meeting you and having a chat about what’s happening in social media in Australia, the Asia-Pacific region, and the rest of the world.
Although the last few months have been busy with plenty of early morning and late night Skype calls between Sydney and London (and I’m certain there will be many more to come), the genesis of Sydney office was, appropriately enough, based in social media.
I first met Nathan at Twestival last year, here in Sydney, when We Are Social first came on my radar. From then I’ve been watching with interest and a certain amount of jealousy as the team did amazing work in Europe… and now I’m lucky enough to be a part of that team. That’s pretty exciting stuff, if you ask me.
Julian met Nathan during his time in London, and through many social occasions become friends. Yet it was social media that kept them connected, personally and professionally, when Julian moved back to Australia.
It’s a unique country we live in; we are geographically isolated, yet now so incredibly connected to the rest of the world – and each other. There are plenty of theories about why Australians have adopted platforms such as Facebook more avidly than other countries, but really the answer is pretty simple: we are social.
Social Media is a conversation. That seems to be one thing that we all agree on
You can read all 10 in full here (which I highly recommend doing):
- Mark Earls – People not consumers
- Le’Nise Brothers – Social agenda not business agenda
- John Willshire – Continuous conversation not campaigning
- Faris Yakob – Long term impacts not quick fixes
- Katy Lindemann – Marketing with people not to people
- Neil Perkin – Being authentic not persuasive
- Jamie Coomber – Perpetual beta
- Amelia Torode – Technology changes, people don’t
- Graeme Wood – Change will never be this slow again
- Asi Sharabi – Measure and evaluate
As the IPA’s President, Rory Sutherland says:
At a time when the population of Facebook is now greater than all but three countries in the world, and when BT is delivering customer service via twitter, this is an area which forces us to question many of our ingrained assumptions about advertising, brands and intangible value.
and from Mark Earls’ scene setting essay:
For all the excitement today around the Twitters and Facebooks, the tougher problems for the advertising industry to get to grips with are all rooted in the way social media – the stuff that connects humans with other humans – changes the game for our clients and society at large.
IPA Social is an admirable initiative, one which we’ll continue to participate in, and their 10 principles are an excellent overview of how brands need to come to terms with social media, representing the thinking of some the greatest minds in modern advertising (all of whom are good friends of ours). The launch event was also a great evening, focused on starting conversations rather than presenting a revealed truth.
However, it still was very focused on traditional ‘advertising’, with a large proportion of time spent hearing about VCCP’s Compare the Meerkat campaign. We split out into groups towards the end of the event and in the group I led, we discussed whether campaigns like Compare the Meerkat are really social media campaigns. Although the campaign has rich presences in social media, we’re weren’t sure that was a factor in it’s success. We felt it was the strength of the creative idea and the media spend at work here – and the fact that Oasis’ Rubberduckzilla has substantially more fans than Aleksandr the Meerkat on Facebook, despite no attempts to engage with social media helps re-enforce this point. It was felt that real social media campaigns are ones where the conversation itself drives the success of the campaign (like our This is Now campaign for Ford).
I also couldn’t miss joining in the discussion about which types of agency were best suited for social media. The point I made was as follows. Over the last ten years digital agencies stole a march on above the line agencies by building bigger, better and more motivated specialist teams. This let them innovate faster and develop a critical mass of best practise that accelerated the skills gap between them and their above-the-line competitors. Specialist social media agencies will do the same to digital and other agencies. To use We Are Social as an example, who else has a team of twenty experienced practitioners, entirely focused on innovative, creative and effective social media marketing and communications? Each day and each new hire widens the gap between us and those in pursuit.
Overall, I left feeling comforted that the specialist agencies’ lead in social media was safe for some time to come…
So this week’s edition of PR Week has hit desks and if you haven’t read it yet then you will have missed the news that I’ve joined We Are Social. The news is awesome for a couple of reasons, both personal and professional.
First the professional: I’ve been watching We Are Social grow over the past year and a bit and have been impressed by both the clients they’re working with and the work they’re doing. Seriously. Now I’m on the inside I continue to be blown away by the briefs that come through the door and the work that goes out.
That may sound overly sycophantic but it’s a genuine response. The work that’s being planned and delivered at We Are Social is the kind that you don’t believe exists working on the PR agency side. Clearly brands and organisations want to understand social media and its impact on their reputation. But it seems they aren’t turning to their PR agency to deliver this work, instead seeking out a team of people that live and breathe social media every day. Which on reflection, is no surprise
On a personal level I’m really happy to be planning and delivering real, juicy, smart, social media campaigns, rather than bolting on digital tactics which was often the case when working to a PR brief.
Add to that the fact that I’m tasked with growing the public sector, NGO and not-for-profit work that We Are Social does means I’m working with sectors with which I have a deep personal affinity (in case you aren’t overly familiar with my LinkedIn profile I started out in PR working for NGOs). Moreover, social media comes to the fore when empowering organisations and individuals to deliver issues-based campaigns and citizen engagement.
So that’s the news. I’ve joined We Are Social. I’m excited. You can see it in my tweets. I’m going to Twestival. I’ve started blogging again. I am, as Manuel Castells might say, back in the space of flows.
I spent a few days in Brighton last week attending the iMedia agency summit.
It was a great chance to mix with senior people from both media, above the line and digital agencies and discuss the challenges facing our industry (and, let’s be honest, get to know each other over a few beers).
We are an industry built around reaching out to a million people in order to affect a small proportion of them for our clients. It’s embedded in the language we use, the business models we’ve created, even some of the ideas we suggest and persist with.
However the opportunity exists to build conversations and relationships with the thousand people we originally wanted to affect in the first place… and if we create a great relationship between our clients and them, they will be more likely to be loyal, enthusiastic advocates of that company and their products.
Which is better for the company and the people. So I guess the big question is what role will the agency play in that world?
Of course, this is the question we setup We Are Social to help answer…
Photo: Phil Sheard
Last Tuesday NMK ran a debate entitled “What Happens to Online PR” – it was packed full of the great and good of ‘Online PR’ and, aside from the debate, it was a great to have a chance to catch-up with everyone.
The evening has already been covered in depth by Roger Warner, Jed Hallam, Jo-Rosie Haffenden, Drew Benvie, Sarah Beavis, Lloyd Gofton and the organiser Ian Delaney, but the point I made in my intervention on the night seems to have been lost.
Much to my delight, the PR industry seems to be taking a very myopic view of the current state of play (as evidenced by PR Week’s coverage of the event). It fails to realise that there is a great game afoot, one that involves all of the advertising and marketing industry, that will be merciless on those that fail to adapt.
Above the line, digital, PR, direct marketing and even media agencies are converging towards the same place, and due to the rise of digital, the battle has been raging for a few years now. Up until recently, the PR industry has been relatively immune from its effects. This will not continue. Agencies of all colours are realising what the future will bring, and are making plans to adapt.
However, just as over the last ten years digital agencies stole a march on above the line agencies by building bigger, better and more motivated specialist teams, thereby innovating faster and developing a critical mass of best practise that accelerated the gap between them and their offline competitors, so conversation agencies will do the same to PR agencies (and, I have to say, to the digital and other agencies also trying to catch-up).
To use ourselves as an example, who else has a team of twelve entirely focused on innovative, creative and effective social media marketing and communications? Each day and each new hire widens the gap between us and those in pursuit.
To quote from Roger Warner’s write-up of the evening:
The people who will write the book are those who make the first convincing moves and are happy to invest and invent. We’ll be delivering best practises in beta mode whilst Big PR is watching on the sidelines.
Update: PR Week finally wakes up:
PR agencies are facing up to a growing threat from the advertising sector after the car giant this week picked MindShare to handle [...] digital PR and social media strategy.
‘The advertising industry is focusing its guns on PR budget, so our industry is def-initely at a crossroads,’ said Katy Howell, MD at Immediate Future. ‘We must step up, educate our clients and widen our reach to include marketing and digital departments.
‘If we do not, there is every likelihood that the PR industry will not exist in five years. We will become a commodity within the bigger, more powerful, media and advertising organisations.’
Update 2: Brian Solis has some further thoughts:
By now, many organizations realize that the success of their brands will be determined online. Yet other than this almost universal consensus, little else about digital has been decided. Its scope is constantly expanding and its growth potential has every marketing discipline jumping to adopt some part of digital as its own turf. “There is all kinds of competition popping up [for digital] and it’s putting a squeeze on communications professionals,” says Brian Solis, founder and president of FutureWorks, a digital PR agency. PR, ad, and direct marketing agencies are all looking to carve a niche in digital as their conventional channels become increasingly irrelevant. With traditional ad revenues decreasing in value and news outlets shuttering, the most viable avenue for future revenue is digital. But the race to capitalize on digital has pitted many of these agencies against each other, especially as the boundaries between marketing, advertising, and PR blur online.
Digital advertising and social media are quickly converging and, while PR is reaping the rewards inside this new space, how long will it be before others muscle in? Already, Beattie McGuinness Bungay, DDB and VCCP are among UK agencies fine-tuning PR and social media offerings and others will quickly follow.
With the rise of the real-time update streams being popularized by Facebook, Twitter and FriendFeed, users are becoming accustomed to a constantly-changing flow of pictures, videos and new snippets. Even actively-maintained websites seem locked in languid stupor in comparison.
This will change company’s interactions with customers, who will start to expect and then demand real-time interaction [...] The style will shift from slickly-produced mass marketing to a one-on-one responsive back and forth. Smart marketers will think less in terms of selling and more in terms of relationship building.
And then a nice article from Brian Morrissey in Adweek, with this killer quote:
Clients want more of an emphasis on igniting conversation and less on the rich, textured sites that have typically accompanied their campaigns. The goal, as EVB CEO Daniel Stein put it, is to “stop building $1 million microsites that attract [only] 10,000 visitors.”
Advising a client to skip a $200,000 microsite in favour of a free Facebook page or social network built on Ning for $25 per month might be the right move, but it begs the question of whether the agency can make money.
Well, the simple answer is that digital agencies with teams of designers and flash developers to pay have some serious restructuring to do, assuming they even realise that restructuring is needed (after all, they are the ones who advised their clients to build the flash microsites in the first place).
However, those of us whose agencies are built from the ground up to focus on conversations are probably in a much better position to both give their clients the right advice and to profit from it…
Update: More from Steve Rubel in Ad Age:
Digital marketing is still wired for the destination web era. To succeed going forward, we have to change our thinking. “Earned media” through direct public engagement in the venues where our consumers spend time will become the only way to truly influence a behavior change. The greatest advantages will go to the first movers who embrace this shift.
Following on from Mark Cridge’s comments in New Media Age last week, Joseph Jaffe has an inspired rant in this week’s Adweek:
Exactly where and when did the digital space earn the stripes and credentials to tackle the high roads of authenticity, transparency or peer-to-peer collaboration (just to name a few of conversational marketing’s core tenets)?
The PR business is really no better and no worse than the digital one when it comes to social credentials. With its claim of being champions of “earned media,” it tacked the word “relations” onto blogger, lumped it together with “media relations” and “journalist relations,” and somehow went unchallenged.
Whereas the digital space has very little claim to the “physical” world and hasn’t proven itself in the virtual space, the PR industry resides more comfortably in the physical world, with a superficial grasp of the digital space and an anemic understanding of the virtual one.
I’ve seen client after client duped into charging a digital or PR agency with-arguably-the most transformational opportunity we’ve been given in our professional lifetimes and the result is almost always a shambolic disappointment. From Sony or Wal-Mart’s fake blogs to the recent Skittles.com mess, the culprits are almost always digital or PR agencies.
There’s an acute and fundamental flaw in equating “social” with “digital” or “social” with “earned media.”
So what’s the solution?
If you’re reading this, you already know the answer…
Update: In response to the comments below, the title of this post is taken straight from the title of Joseph’s article on Adweek, and it’s pretty clear he’s not questioning the ownership of social media as a whole, but rather what sort of agency is best placed to help brands deal with it.