Here are all of the posts tagged ‘influencer campaign’.
Hands up if you’ve already broken your New Year’s resolution? If you’re anything like me, you probably gave up on your vow to stop eating cake/drinking cocktails/taking unnecessary taxis (delete where applicable) by the time the first day back at work came around.
New Year’s resolutions really can be a bore. Luckily for us, evian has recognised this and instead of focussing on the depressing side of having to give up your favourite things in gloomy January, they’re here to put a smile on our faces. And, as you may have read in Ad Age, we’ve been working with evian to bring their ‘Live young January’ campaign to life by creating a live social hub on Facebook which pulls together all the latest online and offline activity surrounding the campaign.
At the centre of the activity are 31 different ways to help you Live young this month. These range from playing rock, paper, scissors for helping make decisions, to making a den in your living room – for evian, Living young isn’t about age, it’s a mindset. Every day throughout January, we’ve been posting a new way to Live young on the evian UK Facebook wall and, so far, engagement rates have been soaring, showing that the campaign is having great traction amongst the fans. And whilst we’re talking fans, in just 1 week, the Facebook fan base has increased by a whopping 21,000 likes.
To drive further engagement around the campaign on Facebook, Twitter and Instagram, we’re also running a competition giving fans the opportunity to win the ultimate Live young experience – a trip to Lapland to see the Northern Lights. Entrants simply need to submit a photo showing themselves Living young this month for their chance to win.
What’s really great about the Live young January activity, is that it’s truly integrated. We’ve been working as part of a cross-agency team with Havas Worldwide, Mediaedge CIA, Shine Communications and Live and Breathe to bring the campaign to life across all channels. In case you haven’t seen or heard about it, evian brought a giant pink snow-making ‘Live young playground‘ to London last week with the aim of encouraging commuters to find their inner Live young spirit by taking time out to play. There were digital panels on the underground to cheer up the commute and promote the playground, plus, there’s been lots of conversation on Twitter from people enjoying the magic of snow falling around them as they swing.
Of course, we wanted to maximise the reach and conversational buzz around the offline activity online and, with this in mind, we hooked up with a couple of influential bloggers in London and took them on a ‘Live young January’ day to remember. We started at the evian swings in Canary Wharf and gave them goodie bags containing envelopes which enclosed some of the 31 ways to Live young as clues to where we would be taking them throughout the day. From exploring the wonders of Hamley’s toy shop and indulging in a Mad Hatter’s themed afternoon tea, to a karaoke session and a street art graffiti lesson to unlock their creativity; the day was tailored to ensure the bloggers had plenty of Live young content to capture and blog about.
It’s going to be an exciting couple of weeks building on the early results we’ve seen so far. The evian UK ‘Live young January’ campaign is live until, well…er, the end of January (!), so if, like me, you’re not always the best at sticking to those month long New Year resolutions, why not forget about taking yourself too seriously and aim to do a daily Live young challenge instead?
Happy New Year!
Earth Hour 2010, the global event when people, businesses and iconic buildings around the world will switch off their lights for an hour at 8.30pm local time is coming up again this Saturday, 27th March.
We’re working with the WWF to get the word out to bloggers to start conversations about Earth Hour, encourage people to sign-up to show their support and send a clear message to the world’s governments that climate change needs to be addressed urgently.
Hopefully, by working together we can top last year’s awesome achievements which saw hundreds of millions of people across 3,000 cities and towns in 83 countries participate.
If you have a blog, or a Twitter account or are on Facebook it would be fantastic if you could blog about Earth Hour and even better if you could ask your readers, friends, families, colleagues to get involved too.
If you’re keen to do more, WWF have come up with a number of online resources for you to use, including:
- The all new Earth Hour UK & Ireland county signup challenge which pits county against county to see which part of the British Isles has the most people signed up
- A nifty light-switch widget for your blog (see this in action at the top-right hand-side of our blog)
- Embeddable YouTube videos
And if none of those takes your fancy then there are loads of other ways to show your support and take part.
Every contribution, no matter how small you think it might be (even re-tweeting this post would help!), is important, so please help us and show your support. Essentially, the more signups we get, the more we can show governments around the world how seriously their people now consider global warming to be, and how loud their voice is on this urgent issue.
Our friend Nick Burcher, Head of Products / Partnerships EMEA at Publicis’ VivaKi, drew me a diagram last time we caught up for coffee outlining his social media world view, which he’s since written up. I think it’s a valuable perspective (although there is something missing, which I’ll come to below):
Traditionally marketing efforts have focussed around ‘The Destination.’ Ad space is bought to push people to a main site / microsite and this could be anything from Paid Search to TV to Print. It’s all about ‘go here now!’ There is a direct correlation between ad spend and ‘Destination’ traffic. Generally increase in ad spend = increase in traffic and decreasing ad spend results in decreasing traffic.
This is changing though. New ‘Destinations’ are being created, it’s no longer just a main site or a microsite. Facebook Fan Pages are being used as an activity hub with paid ads driving traffic. Alternatively the Destination could be a YouTube channel or other social platform.
The social web is also providing new traffic driving opportunities eg Facebook Engagement ads, sponsored Diggs or socialmedia.com social banners but the biggest change to the internet landscape though is the emergence of ‘The Conversation.’
Web 1.0 was a one way street. Users went to a site and consumed information and advertisers served messages somewhere along the way. The publisher published, the consumer consumed, the advertiser advertised . On the social web the distinctions between these three areas have all blurred and changed marketing forever.
If advertisers can successfully participate in the Conversation then it becomes less about paid pushing. The Conversation is about engaging rather than broadcasting, and if done successfully it changes the equation. Instead of having to pay to recruit every visit, consumers can be co-opted as brand ambassadors who then will freely relay the advertiser message with consequent Destination traffic the result.
Activity targeting the Conversation needs this ‘kickstart’ to give it initial momentum. This is where new disciplines like blogger outreach and video seeding come in. This is where marketers need to think of taking content to the consumer, rather than expecting consumers to come to them – and make it easy to share using ‘Blog This’ buttons, Facebook Connect and more.
Nick is right to point that it’s no longer just about ad spend, that Destinations no longer need to be microsites (if they ever did), that the Conversation is about engaging rather than broadcasting, and that traffic can flow from the Destination to the Conversation. But what the model doesn’t take account of, is the fact that it’s the Conversation, not the Destination, that’s important, and that in some cases there doesn’t need to be a Destination.
The Conversation itself sometimes can fulfill your business or marketing objectives without reference to a Destination, creating demand by driving awareness, consideration and/or engagement through far-reaching word of mouth – whether that be through simply getting the product into the hands of bloggers and generating reviews, through viral seeding where the vast majority of the video views happen out there in the conversation cloud or through a myriad of other ways.
More progressively (and effectively), you still have a Destination, but it’s designed to facilitate, support and amplify the Conversation, and success is measured not in traffic to the Destination, but in the reach, sentiment and engagement with the Conversation itself.
Last month we were proud to be one of the agencies working for Dunlop, and their specially-commissioned loop-the-loop stunt created by BBH. An ordinary car with Dunlop tyres was driven round a custom-built loop by Steve Truglia, one of Britain’s top stuntmen – not only to demonstrate Dunlop’s quality and endurance under pressure during the peak period for tyre sales in Europe, but to stoke the ‘wow’ factor and passion amongst fans of driving stunts and Dunlop’s brand adherents. It was shown across multiple media, including a dedicated microsite, a spot on TV’s Fifth Gear and social media outreach to car and viral fans in the UK, France, Germany, Italy and Spain to spread the message. That last part was our job, and as simple as it sounded on paper, we had to be quick on our feet throughout.
We had planned to build up anticipation about the outcome of the stunt prior to its debut on web and TV. However five days before the stunt went live, a national newspaper leaked photographs of the stunt, and as the day rolled on, the story was picked up by an increasing number of blogs and Twitter users. Months of careful planning was being undone, all without a mention of Dunlop in the coverage or Dunlop branding in the leaked photos.
To turn things around, we tracked down the key blogs and started a conversation with them about the video, introducing them to the microsite, talking about Dunlop’s involvement. We used the immediacy of Twitter to join the conversation about the stunt by setting up an official Twitter channel for Dunlop, talking with people who had spread the link and offering them more information about the stunt, while being as conversational as possible.
Having steadied the ship somewhat and set the record straight, we were then able to use the momentum created to reinforce our original idea, contacting driving and stunt video bloggers in five territories, providing them with photos and videos that were exclusive to Dunlop, and giving them the chance to ask questions the team behind the stunt.
The results were fantastic, and we’re really happy with them given the tight turnaround time. Not only did we get some great enthusiastic reactions on Twitter from the people we got in contact with, but we got great coverage in the blogosphere, with 60 blogs in five languages linking to the microsite, and at least another 24 discussing the stunt with Dunlop branding associated – amongst them blogs such as Gizmodo who had initially reported the leak were more than happy to set the record straight, strengthening the Dunlop brand association. And it wasn’t just about the sentiment – the total reach of the blogs involved was 8m unique users/month and 420k RSS subscribers, far outstripping the reach of the initial misinformed coverage from the leak – and almost all of the coverage was positive to boot.
There were several things that the video’s success brought out. Not only was it a demonstration of the power of social media to create and develop the conversation around something people love, but also a testament to the power of listening and responding to quickly and decisively correct mistakes or misconceptions. Social media offers you the opportunity to react and turn around a conversation at lightning speeds compared with more traditional messaging. However, you have to be friendly, open and willing to listen to and converse with the enthusers around your brand if you want them to listen and contribute back.
It well worth reading the whole thing, but this in particular is worth considering:
If we actually stopped and listened to what consumers were saying instead of just muscling our way into the conversation, we would find that the vast majority of people promote brands to each other based on simple, rational, tangible truths about the product or service. This isn’t surprising, people find big abstract brand ideas almost impossible to articulate and, even if they could, would never admit to their peers that that were the reason they made a purchase.
Now, it is proven beyond reasonable doubt that emotion plays a huge role in individual brand decisions. But this is not the way people talk to each other about brands and if this is what we’re trying to unlock, we have to recognise this.
This is an insight that constantly feeds into the work we do with our clients – if you have a good product, then getting it into the hands of people who reach and are trusted by your target audience and getting them talking about it is often the best thing to do…
In September 2008, Ford were launching the new Fiesta with an integrated pan-European campaign based on the idea of the Fiesta representing the zeitgeist, the moment, aimed at an audience in their mid-to-late twenties (who don’t tend to read either the motoring press or motoring blogs). We were asked to activate the campaign socially by encouraging members of our target audience to submit their own definition of ‘now’ to a Flickr group. Apart from the deal with Flickr, there was no media spend and we weren’t able to incentivise submissions.
After some very late nights and weekends in the office we came up with an approach that turned it into a unique European collaborative art project.
We spent a lot of time thinking about the cross section of online communities that both influenced and reached our target audience and would be interested in the project, and then even more time finding the influential voices in those communities and crafting copy that would get them interested. We also came up with the idea of the This is Now blog, which we’d go on to use to encourage contributions by highlighting some of the best submissions to the Flickr group.
We initially spread the news (and built link equity for the blog) by talking to the marketing community about the campaign. Then, over the last nine months, we’ve reached out to hundreds of influential art, design, fashion, photography, music and cinema bloggers from across Europe, giving them and their audiences a chance get involved by uploading images that define ‘now’ for them.
Between all of us working on the project here, we’ve written over 130 posts highlighting a variety of amazing images that the public have submitted to the group (some of my favourites are Driving home, Four and I want to rock and roll)
We’re using the This is Now Twitter account to extend the conversation around the project. If you haven’t said hi yet, come on in. I swear I don’t bite and we can enjoy a chat about the latest This is Now submissions (or perhaps even about some great new street art in Berlin). We are very proud of the community we’ve built and it’s a pleasure to spend every day following everyone’s updates and the exchanges on many different topics from the latest gigs in London to exhibitions in Paris or Madrid.
We’re also giving participating bloggers the opportunity to share their own vision of ‘now’ by becoming guest editors of the blog. We have had over 50 to date, illustrating what ‘now’ means to them and re-engaging their audiences in the process. You should check out some of the heartfelt posts, including English fashion blogger Aimee Marie, Spanish film blogger Manuel and French music blogger Julien Seveno.
How is the project going so far? Well, we’ve had over 150 blog posts written about the project such as La Petite Nymphea, Cajon DeSastre, or Zimba which together have reached an estimated 1,050,000 people from all over Europe. Over 40,000 images and videos have been submitted and more than 6,000 have been accepted into the group, making it the second biggest sponsored group on Flickr.
But what’s much more important than the numbers, for me at least, is the friends we’ve made all across Europe in a diverse set of communities, friends who’ve really got involved in the project. Without them, none of this would have been possible and the Flickr group would not be what it is today – an amazing crowd sourced collection of images that represent ‘now’ for the people of Europe. One that makes me draw breath every time I look at it….
Earth Hour is a global event taking place this Saturday, the 28th March 2009. At 8.30pm around the world, people, businesses and iconic buildings around the world will switch off their lights for an hour, making a statement to the world’s governments for more urgent and effective action on global warming.
If you have a blog, it would be really fantastic if you could blog about Earth Hour yourself – and even better if you could ask your readers to get involved telling their colleagues, friends and family too. You could embed the nifty light switch widget (you can see it on the top right of our site), or use one of the videos or banners that are available.
Every contribution, no matter how small you think it might be (even re-tweeting this post would help!), is important, so please help us and show your support.
Today I’m taking part in a live girly geek event organised by Eurostar. They’ve invited 80 French and Belgian girls over to London to shop till they drop, and then they’ll be meeting up with 40 girls from London (including me) for tea time refreshment at the Berkeley hotel. The idea, of course, is to get the message out to French and Belgian girls (and boys) in general about how quick and easy it is to pop over to London by Eurostar for a cheap shopping trip, now the pound/euro exchange rate is, shall we say, more in their favour.
All of the girls are tweeting, flickring and geolocating their experiences in real time, and you can follow the action live via a rather nice Google Maps/Twitter/Flickr mash-up they’ve created especially for the day:
Eurostar of course is no stranger to social media – in fact, Robin created the Voice of a City blog for them back in 2005, where you can follow the exploits of 10 Parisians as they live their lives (check out the Eating and Drinking or Shopping categories for a bit of inspiration) – the insight being that you have a better time in a foreign city when you’ve got friends to show you around.
Anyway – I’m looking forward to meeting everyone later and having a proper English afternoon tea!