Here are all of the posts tagged ‘Clay Shirky’.
Top brands focus on social media
Marketing has a feature looking at the top 100 online advertisers in the UK, but as they point out “the significant investment in social-media monitoring remains hidden from view”. They go on to point out that research from the American Marketing Association has found that social media will account for 9.8% of US marketing budgets this year, and will rise to 18.1% over the next five years. Seeing clear empirical evidence of how big brands are using social media effectively will doubtless cause a snowball effect, and drive greater investment in social across the board.
This is backed up by the latest research from eMarketer, with companies are becoming more comfortable on social networks, with 84% involved in at least one of Facebook, Twitter, YouTube, and blogs, and 25% active on all four. It’s interesting to see the regional variations in how different companies are using Facebook:
The biggest growth can be seen on Twitter, with 12% more companies active compared to last year, and this has in turn led to greater listening and responding, again with some interesting regional differences:
Engaged Facebook fans are worth more
The trend towards greater engagement across all social media platforms suggests big brands believe it is a worthwhile investment – and quite right too, with new research from Syncapse finding that those who tweet, like, and share details of new marketing campaigns, are worth $22.93 to a brand in earned media.
And recent research from Millward Brown, in partnership with the World Federation of Advertisers has found that the most successful Facebook pages aren’t necessarily those with the most fans. Using a FanIndex rating, which measures engagement, it found that the more brands put in to their fan pages, the more they get out in terms of brand response. Among the fan pages studied, as a general rule the brands that posted more frequently generally achieved higher attitudinal ratings and were more lively communities.
Top Facebook markets by percentage reach
The data is out for February 2011, and it might make surprising viewing for some – the market with the highest Facebook reach (amongst the country’s internet users), was the Philippines, with 93%.
Still room for social networks to grow
Adele Gritten of YouGov wrote an interesting piece for NMA this week about how there’s still room for plenty of growth for the big social networks – pointing out how 49% of the over-55 demographic on Facebook has joined within the last two years.
Clearly, there’s still room for growth at both ends of the spectrum, but marketers may well be more interested in older demographics: according to research from Forrester, despite 12-17 year olds being the most active demographic on Facebook in terms of site visits, only 6% of them are interested in liking a brand, half the figure for those aged 18-24; this suggests that resources can be better spent on older demographics.
20,000 children banned from Facebook everyday day
Meanwhile, Mozelle Thompson, Facebook’s chief privacy officer, has revealed that 20,000 children under 13 get banned from the site every day for lying about their age, with over seven million children blocked from the site each year.
Facebook tests out real-time advertising
For a long time, Facebook has delivered targeted adverts based on historic wall posts and status updates, but they’ve now gone one better: they’re testing out real-time targeted ads, so if you say you fancy a pizza, it might suggest you like the Pizza Hut page for a discount (hypothetically). They’re currently testing this out with 1% of the userbase – around six million people – but it looks an excellent way for them to add to their ad revenues.
The ramification of this move are enormous – most obviously, in terms of more refinement in targeted advertising.
New Facebook Questions format
The old Facebook Questions was something of a niche product, but its now been over-hauled to help it become an integral part of day-to-day use of Facebook. The old product had a market penetration of 0.05%, so clearly, the take-up on Questions can only improve (which it seems to have done) but while the new format may seem to focus on opinions rather than facts, Facebook hope it will draw on the wisdom of crowds.
LinkedIn hits 100 million users
LinkedIn proudly announced last week that the site now had over 100 million members – and with the site adding a million members a week at the moment, and with growth rates increasing, it seems the only way is up.
MySpace loses 10 million users in a month
The news is less good at MySpace, where the decline only seems to be getting steeper – according to ComScore, the site went from 73 million users in January to 63 million in February, a staggering ten million drop. It really does seem like MySpace is in an irrevocable decline, which is a bit of a shame.
Coca-Cola invests in social media in the UK
The Grocer has reported that Coca-Cola cut its ad spend by 6.8% in 2010 and invested in social media.
Saab become social
An Australian Saab enthusiast, Steven Wade has managed the impressive feat of landing a job at the company in their social media team, solely through his Saab-loving blog. What’s more interesting are the comments from Saab chair Victor Muller about his hiring:
It is a given that you have played a key role in saving Saab last year by mobilizing tens of thousands of enthusiasts to rally in support of the company. You have single-handedly proven the importance social media has nowadays in situations like the one Saab went through. You became one of my most powerful allies in those trying times which now are fortunately behind us
Hiring Wade is designed to bring the company closer to its customers, and with his love of the cars, he seems perfectly designed to do the job. As such, we give Saab 9.5 out of 10 for the whole story.
Courting Foursquare at the Sony Ericsson Open
Sony Ericsson have a strong relationship both with Foursquare and with tennis, and they’ve brought the two together at this year’s Sony Ericsson Open in Miami. Users who earn the Xperia Tennis Fan badge by checking in at the Tennis Hotspot venue will receive a discount on tickets to matches, and the opportunity to meet the players through press conferences and player autograph sessions. What an ace idea…
Warner Bros expands Facebook film renting service
Warner Bros today announced that they were adding new films to their Facebook rental service – with Harry Potter and Inception now on offer.
How journalism has turned social
While George Osborne was delivering the budget last week, the BBC tried to make its coverage more social by creating their own dedicated hashtag relating to the Budget – #BBCBudget. What was particularly interesting was when they promoted the hashtag on air, usage clearly rose. But more than this, because viewers were choosing to use the hashtag, when the BBC wanted to make their coverage more social, they could draw on these opinions easily.
This relates to the discussion about broadcasters and newspapers taking up live-blogging – although they clearly bring in a lot of hits, the minute-by-minute updates do have problems: most notably, that the facts of the story get buried in earlier updates and the actual ‘story’ is lost amidst analysis and counter-arguments. Clearly live-blogging is here to stay, but it will be interesting to see how media companies adapt to deal with these problems.
SXSW Film – dominated by bloggers
It was fascinating to read Catherine Shoard’s account of SXSW Film and how well bloggers were treated – it looks like we’re reaching a tipping point in the film industry, where people realise that big bloggers are the true opinion formers.
Shirky and Gladwell fight it out over the power of social media
In an interesting discussion about the power of social media, Clay Shirky and Malcolm Gladwell have been going at it hammer and tongs. While the full article is worth a read, one particular quote from Shirky stands out above the rest of it: “the effect of the Internet on traditional businesses is less about altering internal practices than about altering the competitive landscape: clothing ﬁrms now have to compete with Zappos, bookstores with Amazon, newspapers with Craigslist”.
UK agencies ranked by social media influence
In a story which warmed our heart, we were glad to see we’re ranked fourth amongst UK agencies for social media influence. On that note, make sure to tweet and share this post!
David Gillespie has been burning the midnight oil producing this epic 260 slide presentation, which covers a lot of ground, including his thoughts about the ‘Intention Economy’, in an incredibly compelling way. As you’ll see from the opening slides, it has a particular resonance for us here at We Are Social. Over to him:
In a world where media is global, social, ubiquitous and cheap. In a world of media where the former audience are now increasingly full participants. In that world, media is less and less often about crafting a single message to be consumed by individuals and is more and more often a way of creating an environment for convening and supporting groups. And the choice we face, and I mean anybody who has a message they want to have heard anywhere in the world, isn’t whether that’s the media environment we want to operate in – that’s the media environment we’ve got. The question we all face now is how do we make the best use of this medium, even though it means changing the way we’ve always done it.
When someone demands to know how we are going to replace newspapers, they are really demanding to be told that we are not living through a revolution. They are demanding to be told that old systems won’t break before new systems are in place. They are demanding to be told that ancient social bargains aren’t in peril, that core institutions will be spared, that new methods of spreading information will improve previous practice rather than upending it. They are demanding to be lied to.
The quote above is from Clay Shirky’s recent essay “Newspapers and Thinking the Unthinkable”, which takes an uncompromising look at the future of newspapers and journalism. With things getting to crisis point for newspapers in the US and in the UK, Dirk Singer has helpfully put together a timely report on the future of print and what it means for brands:
Dirk’s view is an accurate reflection of the current reality (even if obviously pitched from on offline PR perspective), especially on slide 21 where he says:
Online exposure is not second best
online outperforms print on reach and credibility
However, as Clay postulates, newspapers as we currently understand them may not exist on or offline in just a few years from now. And by then, social media will be even more pervasive.
The smart brands are preparing themselves for that future by learning about and experimenting in social media right here in the present.
At SXSW, as Mike Butcher noted in TechCrunch UK, “everybody knows your Twitter name”, and Twitter was essential to find anyone or anything.
On literally thousands of laptops and iPhones, everyone seemed to have their Twitter app of choice (mostly Tweetdeck from my observations) running constantly. In fact the vast swarms of geeks with iPhones overloaded the AT&T network until complaints prompted them to add network capacity.
The #sxsw hashtag became useless, so Digital Mission attendees kept track of each other using #digitalmission. At the unofficial “unpanel” we spontaneously convened, we “crowd sauced” the hashtag #kebab, with a live Twitter backchannel projected on screen.
Six to Start (who picked up a couple of awards for We Tell Stories – congrats guys!) ran an excellent panel on ARG’s and bringing TV to the web with the BBC, which also projected a Twitter backchannel, though this was overshadowed by Clay Shirky asking one of the first questions.
Twitter monetisation became an ongoing topic/joke amongst panel members from start to finish, with Guy Kawasaki opening the closing keynote interview by asking “free” advocate and Wired Editor-in-Chief Chris Anderson what he would do if he were Twitter. Anderson was long on philosophy, short on detail: “How do you create the version of the product that people will pay for without crippling the base product?… Charge companies somehow, and build from there.”
Some of the more interesting points came in the session afterwards, moderated by Doc Searls. Anderson observed that “catalysing and curating conversation is a big part of my job. My card says Editor-in-Chief but I’m really a Community Manager.”
Of the more practical sessions, Kathy Sierra and Cliff Atkinson impressed in Presenting Straight to the Brain. Learning how to “seduce the brain” involves recognising that our brains are wired from caveman days, and are usually in epic battle with our minds. In Designing for the Wisdom of Crowds, Flickr and Threadless were looked at in depth, as great examples of successful crowdsourcing businesses.
The Mobile Social Networking panel was, bizarrely, missing anyone from Fire Eagle, and seemed to get distracted by definitions and privacy issues until Martin May from Brightkite announced that “Monetisation is kind of boring,” and finally started talking about mobile social networking!
Despite my plans the most interesting conversations have been serendipitous. It’s amazing who you bump into randomly in the hallways and parties – here are a few snaps of some of the people I hung out with, bumped into or tracked down via Twitter…
There are too many sessions I’m hoping to attend to list here, but the I’m especially looking forward to the panels on Making Whuffie: Raising Social Capital in Online Communities, Social Patterns and Antipatterns, Curiosity Marketing and Digital Urbanites. Bruce Sterlng and Clay Shirky should also be interesting.
We Are Social is attending as a member of the UK Trade & Investment’s Digital Mission to SXSW, so you will find me at the Great British Breakfast, and Britbash. I’m looking forward to the 32bit party which our friends at Get Satisfaction are co-hosting with Scott Beale. The Bigg Digg Shindigg looks promising, as does the The TechSet Meets The Rat Pack party.
I wasn’t in London when techfluff.tv came to record us, so I’m hoping to catch up with them somewhere in Austin, possibly at the Digital Mission stand in the tradeshow area, or during the SXSW Block Party.
I may try to rendezvous with the RVIP Lounge, “a karaoke party on wheels,” and I’ll will also be keeping an eye out for the hat, though Running w/ SXSWissors could be a bit dangerous after a few drinks.
Perhaps optimistically I’m hoping to shoot some pool with Chris Brogan at Pool 2.0 so if anyone’s up for a game, please get in touch.
Here’s the Upcoming list of events that I am working, though I’m obviously not going to get to them all, and the number of SXSW scheduling tools I’ve come across is impressive, if confusing. The best advice seems to be to go with the flow a bit, so I’m hoping for tips and updates from the likes of @sxswguide, @sxswparty, @sxswtwits, and the @digitalmission crew.