Hello, we are social. We’re a global conversation agency, with offices in London, New York, Paris, Milan, Munich, Singapore, Sydney & São Paulo. We help brands to listen, understand and engage in conversations in social media.

We’re a new kind of agency, but conversations between people are nothing new. Neither is the idea that ‘markets are conversations’.

We’re already helping adidas, Heinz, Unilever, Heineken, eBay, Jaguar, Intel, Moët & Chandon & Expedia.
If you’d like to chat about us helping you too, then give us a call on +44 20 3195 1700 or drop us an email.

#Music to Twitter’s ears

by Tom Ollerton in News

Today, Twitter launched its new #Music app, which recommends tracks to music fans based on the artists they follow on the platform.

#Music can be accessed online or as an iPhone app, available for download from the App Store. Currently, the service is only available in the US, Canada, the UK, Ireland, Australia and New Zealand.

The app is broken down into four different areas. The ‘Suggested’ tab shows artists you might like based on those that you follow, and who they themselves follow. #NowPlaying shows you songs your friends are listening to, or talking about.

Then there’s ‘Popular’, which shows you new music that’s trending across Twitter, and finally (and arguably the most exciting) the ‘Emerging’ tab shows “hidden talent found in tweets”, using an algorithm to dig out music that’s not currently well known to the listener – kind of a sneak preview of a song before it starts trending.

Musicians represent a large proportion of the top Twitter accounts, so this app makes strategic sense. It’s also visually appealing and looks polished – actually more reminiscent of something like Pinterest than the navigation we’re used to with Twitter.

It also runs pretty smoothly – Twitter has integrated current music services like Rdio, Spotify and iTunes so you can play songs through the app or webpage. You’ll only hear a preview with iTunes – but Spotify and Rdio users will hear the full track.

Of course, the industry has immediately been asking about the commercial benefit #Music might have for Twitter. While there will be monetising opportunities from record labels, song sponsorship and brands heavily associated with music, the app currently seems more focused on enabling Twitter to lead a trend conversation. And this is really the foundation that the platform is built on, so it’s encouraging to see that it still has an eye on innovation.

Red Bull takes Instagram to the Streets

by Dan Moseley in News Google+

We’re about half way through our Red Bull ‘Instagram Your Inspiration’ campaign and it’s an important milestone for us, as we launch the first ever We Are Social designed billboards, which have now gone live in five UK cities.

Red Bull billboard

For those who missed our last blog post about the campaign, here’s some background. To celebrate the launch of Red Bull Editions, we’ve been asking people from all over the country to Instagram inspirational shots featuring red, blue or silver (the colours of the new Red Bull Editions) to @RedBullUK using the hashtags #rededitionplease, #silvereditionplease and #blueeditionplease.

The response has been incredible – we’ve been astounded by the volume and quality of the submissions we’ve seen so far. It’s massively exciting for us to know that across London, Manchester, Glasgow, Birmingham and Sheffield, passers-by will see a celebration of some of the amazing shots we’ve received. It’s also pretty special to see our campaign blown up on posters too (hey, even we need a break from our screens now and then).

Red Bull Gallery

If you’re a budding Instagrammer or you know someone that loves sharing their snaps on the platform, there’s still plenty of time to get involved. If you’re UK based and your Instagram makes it into the Gallery you instantly qualify to try a can of Red Bull Editions, available  until early May. If you can get your entry to us by Monday next week you might even be featured on our next round of posters.

Get inspired before you shoot over at redsilverblue.redbull.co.uk. And when you’re ready, follow the instructions below - and happy snapping. Just no boring food photos. And don’t even think about sending us pictures of your cat…

We Are Growing. We Are Hiring.

by Leila Thabet in News Google+

It’s been a busy 2013 so far – what with a US Presidential (re) inauguration, a new addition to the Vatican and a Royal baby on the way. But there are still 9 months to go, and here in the New York office of We Are Social, we’ve got a very busy year ahead. We’re a hard working bunch, but unfortunately we haven’t quite figured out how to grow another pair of hands!

Which brings us onto the fact that we’re looking to grow our team, with a few specific roles to help build and shape our fast growing business this side of the Atlantic. We’re especially interested in hearing from senior team leaders; Account Directors through to Group Account Directors (VP level and above), with superb social, PR, Digital or Marketing agency experience.

If you’re interested (or know someone who would be a great addition to our New York team), please send your Resume/CV, together with an outline of why you think you’ll make a great fit (less than 200 words please).

Looking for other opportunities in we are social New York? If you’re brilliant and want to come join the team, we would still love to hear from you, but please specify the role you’d like us to consider you for.

No recruiters, thanks.

And for those of you not already here in New York (or wanting to make the move here), then bear in mind we’re also hiring in all of our other offices around the world – London, Paris, Milan, Munich, Singapore, Sydney & São Paulo.

We Are Social’s Monday Mashup #161

by Laura O'Brien in News

Facebook users Like on average 40 Pages
Since 2009, Facebook users have gone from liking on average 4.5 Pages to 40 - as a result of this, and brands increasing their use of social media, users’ News Feeds are now bombarded with roughly 1440 updates per month according to Socialbakers.

The number of Pages Liked varies around the world, with the US currently leading the way with an average of 70 Pages. In the US CPG brands are struggling to engage fans as they have the most Liked Pages. Brands are now having to pay more attention to the type of content they share, the time they post and how often to determine what works best for their community.

66% of tweets about brands sent from mobile devices
A study by Socialbakers that looked at Brand engagement on Twitter revealed that a whopping 66% of user generated tweets that mention brands are sent from mobile devices. Twitter for iPhone is the most popular application with 44% of mobile users tweeting from it, this is compared to Android accounting for 20% and Blackberry users 11%.

UK adults are some of the most connected in Europe
Research from Forrester revealed that 75% of European adults go online at least once a month, and more than half of European adults own two or more internet enabled devices. Adults in the UK are the most connected owning more devices than all other EU-5 countries, and roughly 83% accessing the internet at least once a month. France has been the slowest to adopt new technologies, with fewer individuals owning internet enabled devices, whereas Germany has the largest online population in Europe.

Britons spend an estimated 62 million hours a day on Facebook and Twitter
First Direct carried out a survey of 1,500 adults looking at social media habits. The results suggest that Britons spend an estimated 62 million hours a day on Facebook and Twitter, 34 million hours of which are spent on Facebook and the remaining 28 on Twitter. 30% of the UK’s Facebook users access the social media channel for at least one hour a day, and 13% for two. This is on par with the UK’s 26 million Twitter users, with 31% logging on for more than an hour a day, and 14% exceeding two hours. Unsurprisingly Facebook was named as the number one social media platform in the UK by 59% of those surveyed, compared to 9% choosing Twitter and 7% opting for LinkedIn.

Twitter may soon to be the most popular network for teens
Piper Jaffray’s 25th Semi-Annual teen research project has revealed that Twitter may soon be the most popular social network amongst teens. Twitter experienced a 3% increase in popularity whereas its rivals popularity dropped by 9%, a worrying figure for Facebook as teens are often used as an indication of future trends. Another social network that experienced growth is Instagram, increasing its popularity by 5%, whereas other social networks such as Google+, Tumblr and Pinterest have stayed much the same. The study also showed that 53% of female teens and 52% of male teens online purchases are impacted by social media.

Twitter doubles users in two years in the UK
Over the last two years the number of internet and social media users in the UK has increased rapidly, and Facebook is the front runner reaching 72% of users. The networks penetration levels have increased by 12% in the last 24 months indicating that there is still much room for growth.

However Twitter is the netwrok that has seen the largest growth with its penetration levels more than doubling. The network is currently unsurprisingly most popular with the age group 18-24, but research also showed an increase in users within the 35-44 age group. The professional network LinkedIn is popular amongst an older age group, and in the last two years its UK user level has only increased by 2%, this could be attributed to the nature of the network.

WeChat has over 40 million users outside of China
Tencent’s WeChat mobile application now has more than 300 millions users, 40 million of which are outside of China, and the success of the  application could be attributed to mobile internet growth. The growing use of internet on mobile devises has allowed numerous Chinese and Asian technology companies to put themselves on the global stage, but for now WeChat is leading the way as it is currently topping the app store in Malaysia, the Philippines, and Indonesia and has become the favorite smartphone application for Malaysia and Indonesia.

UK social advertising spend rose 24% to £328 million in 2012
According to a new IAB report, UK digital ad spend rose by 12.5% to almost 5.5 billion last year. FMCG brands overtook finance as the biggest spender, accounting for almost 16% of all display ad spend, almost double their share back in the first half of 2009. Social media advertising rose by 24% to £328.4 million and in the past three years, social ad spend increased almost four-fold, an astonishing rise of 383%.

GM return to Facebook ads as MGM are having their best quarter yet
After almost a year, GM returns to Facebook advertising through a ‘mobile-only’ pilot campaign for Chevrolet. The automaker didn’t explain why it’s returning to Facebook ads now or why it waited so long. What’s clear is that GM is returning to Facebook ads despite not getting its way. Facebook has since introduced its ad exchange, FBX, and has shifted its focus from social ads to more traditional web-advertising models, such as re-targeting. MGM is one the main public supporters of this model. The Las Vegas-based company has a three-pronged approach—retargeting consumers via Facebook Exchange, pitching discounted Facebook Offers and employing the social giant’s custom-audience features. At the same time, the brand is buying page post ads in mobile News Feeds, Sponsored Stories and Facebook Marketplace promos.

Facebook adds third-party data to its offering for advertisers
Facebook has partnered with third-party data providers which will allow US advertisers to be more specific when targeting users. The categories available through Power Editor and ad API partners will allow advertisers to create ad-targeting parameters, e.g. ”home owners who are retired, own a Ford pick-up truck, buy over-the-counter allergy relief medication and take cruises.” Facebook is allowing advertisers to use Power Editor to click and see how a segment was compiled to combat trust issues with the data.

Enhanced Facebook status updates to be rolled out in US
Last week Facebook announced improvements to how users compose status updates. The update will allow users to share what they’re doing and how they’re feeling in a more visual and structured way, applying the vision of Open Graph. And as Facebook have now made it easier for apps to include Open Graph actions, the users sharing processes across all areas of Facebook will be more in sync. In the new status updates users will be able to include emoticons to represent their feeling, tag pages, friends or locations or include photos or links. As it has been possible for companies to sponsor third-party Open Graph actions since 2012 it looks as though these new post types will also lend themselves well to sponsored stories.

Facebook updates: Home goes live, new Android Messenger
Last week Facebook launched Facebook Home for Android, and updated its standalone Messenger app. User opinions on the new Facebook Home were split, with 44% of individuals who reviewed the app on Google Play giving it just one star and 19.5% awarding it 5 stars. The mixed opinions were more a matter of preference as reviews clearly stated that the Home worked exactly as it said it would without hiccups. Facebook have also updated their stand-alone Messenger app on Android, which now includes Home’s chat heads functionality. When users are using other apps on Android phones the chat head icon pops up allowing you to engage in conversation immediately without leaving the current app, improving the user experience.

Facebook users around the world can now buy gifts for US friends
As of last week Facebook has granted access to people using Facebook in English outside of the US via its gift service. Facebook gifts has been growing slowly so the company will continue to expand the gifts offering and experiment with its design and functionality in order to increase growth.

Twitter to expand its offering to include music 
It was rumoured that Twitter will expand its offering to include music following the recent acquisition of We Are Hunted, a music app which finds the most popular songs trending across the world. It’s become know that US celebrities have been given a preview of the new service and are now promoting it to their followers, so far Ryan Seacrest has tweeted “lovin the app…shows what artists are trending, also has up and coming artists.” We Are Hunted founder Stephen Phillips has also been tweeting, using playable tracks from Rdio and Soundcloud which implies the services may be part of the app.

Vine hits the Apple App Store top spot in the US 
Just six months after it first debuted, Vine has hit the top if the Apple App Store free apps chart in the US. The app did not bask in instant success, and the new features that have been added in the past month have no doubt helped it reach this point of success. The addition of a trending hashtag section and giving users the ability to utilise web embeds no doubt pushed it to the top.

Foursquare has launched version 6.0 for iPhone
Foursquare launched a new version of its app for iPhone, making the app a ‘discovery tool’. The apps will now suggest attractions as soon as the app is opened, giving the user more options of activities going on around them. The key features of  the app are a prominant search box, a map which highlights friends check-ins and near-by interesting places, a feed of recommendations and friends information, and a new check-in button.

Foursquare data to be used in targeting ads on other platforms
Foursquare is said to be pitching a new ad product which is said to include data behind the  3.5 billion check-ins made on its platform and data it receives from the more than 40,000 developers that have integrated Foursquare’s location database in their apps, including Instagram. Eventually this ad product will give advertisers the ability to use Foursquare data to target ads more specifically via networks and ad exchanges across other platforms. The success of the ad offering is very much dependant on how valuable agencies, advertisers and brands view the data. Foursquare is under pressure to prove it can “generate enough revenue to justify a valuation that was once reported to be as high as $760 million” and this new ad offering will hopefully do just that.

Foursquare announced funding to help grow and expand the business 
Just last week, straight after announcing its iOS update, Foursquare have announced they have raised a $41 million in debt financing to help grow the company and expand its business offering. With this injection of cash Foursquare plan to continue development of the app, as well as expanding its sales force. This increase in numbers will enable Foursquare to sell their ad product and credit card offers to more companies, allowing companies “like Samsung the opportunity to advertise their products when a user checks in at Best Buy.”

Application overload for Best Job in the World
The ‘Best Job in the World’ campaign launched by Tourism Australia received over 600,000 applications for six jobs from over 200 countries. Each job advertised will have received on average over 70,000 applications, and the applications had to be posted in video format on Facebook or on the Best Jobs website. This campaign is similar to one launched by Tourism Australia in 2009 which received 35,000 applicants. The campaign is “designed to target the international youth market” and that it does.

Live voting on Twitter and Instagram at the MTV Movie Awards’
MTV are making history again, this year they allowed movie fans to live vote for the Best Hero category using Instagram and Twitter photos and hashtags during the MTV Movie Award’s last night. MTV supported the activation on its Facebook page to give the community deeper access, and the Facebook Thank You cam captured winner’s backstage messages thanking fans for voting for them.

Jaguar gets digital for the launch of  its two-seater F-Type
Jaguar F-TYPE digital campaign has launched and it’s aimed at a younger audience than ever before which has been dubbed the enlightened elite. The campaign will start with 12-minute short movie featuring Homeland star Damian Lewis at the Sundance Film and Music Festival taking place in London at the end of the April. The pre-launch social media phase was kicked-off in March by We Are Social London.

Nescafe tests Facebook friendships
It’s easy to fall out of touch with our Facebook friends. We rarely interact with the majority of them online, let alone in real life. Realising this, Nescafe are putting Facebook friendship to the test with their new campaign, ‘Really friends?’ Armaud, the campaign’s protagonist, turns up at the houses of his Facebook friends with two cups of Nescafe, in the hope that they might reconnect over a cup of coffee. It’s an interesting premise and the channel has notched up almost 55,000 views so far. If you’re interested – and fluent in French – check out the campaign’s Youtube channel.

Lynx makes the most of a tricky situation
Off the back of the popularity of UK’s Channel 4′s Dogging Tales show, Lynx found itself in an interesting situation. Within the opening minutes of the documentary, one of the interviewees divulged his love of the FMCG product to the 2.1 million viewers and how it was practically a ‘guarantee’ for a successful night’s dogging. Lynx were ready and poised to respond, posting within within seconds of the mention.

This went down well with the Twitter community and was followed up the next morning with another reactive tweet poking fun at the #DoggingTales storm.

The timeliness of the tweets was essential to balancing out the negative opinions with the positive, this all coincided with Lynx’s image as a fun, conversational brand in social spaces.

George Osborne parking scandal goes viral
Fans of Mini UK have been having a little chuckle at George Osborne’s expense this week. The UK’s Chancellor had decided his fast food needs were greater than obeying the rules of the road when he parked in a disabled parking bay outside McDonalds. Mini responded with a simple, but timely post on the Mini UK Facebook Page, that generated 485 Likes, 62 Shares, and 16 Comments, showing that reactive content can perform better than pre-planned.

Warburtons have launched its April Fools loaf
Following feedback from Facebook fans, bread-maker Warburtons  has announced the launch of a limited edition loaf comprised of solely ‘crust ends.’  The loaf was originally intended as a April Fools Day joke but was so well received by baker’s social media community that Warburton’s put a batch into production and sent its biggest Facebook fans an ‘All Ends’ loaf.

Social soap-opera set takes to Twitter over TV 
The idea of creating social media accounts for fictional TV and film characters is nothing new. But Seven Sisters, a london-based “social soap opera”, has decided to forego television altogether, playing out the entire narrative on social media. The shows writer’s say that the characters will be responding to one another and trending topics in real-time, as well as developing pre-written plotlines across Twitter, Instagram, Facebook and short-form video. It’s an interesting premise, if they can pull it off, although they’ll have to get pretty creative with the content if they want to provide their ‘viewers’ with a truly immersive, entertaining experience. The show launches on April 25th, so keep an eye out!

Top Facebook Pages in the US, March ’13

by Robin Grant in News Google+

Following on from their UK report, Socialbakers have just released their top Facebook Pages in the US March 2013 report. The report delivers the rankings of the most popular, engaging and responsive US brand and media pages on Facebook, along with the top 3 most engaging individual posts from US pages this month. They’ve included Global pages alongside local US pages, ranked by their US fan count.

Top Facebook Pages in the US, March ’13

Top Facebook Pages in the UK, March ’13

by Robin Grant in News Google+

Socialbakers have just released their top Facebook Pages in the UK March 2013 report. The report delivers the rankings of the most popular, engaging and responsive UK brand and media pages on Facebook, along with the top 3 most engaging individual posts from UK pages this month. They’ve included Global pages alongside local UK pages, ranked by their UK fan count.

Top Facebook Pages in the UK, March ’13

Social Brands: Go Mobile Or Stand Still

by Simon Kemp in News

Social Brands Part 4: On The Go Is The Way To Go
It’s official: mobile is literally everywhere. Google tells us that more people around the world now own a mobile phone than own a toothbrush, while the UN just revealed that more people have access to mobile phones than toilets.

Here’s how things break down by geography:

we are social - mobile penetration by region feb 2013
click to enlarge

However, despite the cellphone’s ubiquity, a recent WARC study revealed that barely 39% of brand advertisers in APAC consider mobile to be ‘very important’ to their current marketing plans, and a scant 29% actually have a mobile strategy.

So why aren’t marketers’ plans in tune with their audience’s existing behaviour?

The Context
While it’s always difficult to measure these things accurately, data suggest that more people around the world now subscribe to a mobile phone plan than have access to TV.

In other words, it’s highly likely that, around the world, more people now use mobile phones than watch TV:

WE ARE SOCIAL - MOBILE AND TV USERS WORLDWIDE (FEB 2013)
click to enlarge

That’s a huge shift. Moreover, global cellphone adoption is still growing at a rate of 140 million new subscriptions per quarter.

Of course, many people around the world still rely on more basic ‘feature’ phones, but these devices still provide a level of intimacy that TV can’t match.

What’s more, the shift to internet-connected smartphone devices continues to accelerate with each month that passes, with global mobile data usage currently increasing at close to 30% per quarter:

WE ARE SOCIAL - GLOBAL MONTHLY MOBILE DATA TRAFFIC FEB 2013
click to enlarge

Out of Sync
Perhaps more tellingly, people are more emotionally connected to their phones too: as we highlighted in our recent report on the country, 70% of people in China – the world’s largest consumer market – said that they “can’t live without” their cellphones.

People used to say the same of TV, but ironically, many people now use their mobile internet connections to download ‘TV’ content to watch on their mobile phones (sans adverts).

TV clearly still has a vital role to play in the marketing mix of course, and this isn’t about replacing one medium with another. Indeed, mobile has a big part to play in the continuing evolution of TV by enabling and driving phenomena like second screening and transmedia storytelling.

But in a world where brands can reach more of their consumers, more of the time, in more contextually relevant and intimate ways through mobile than through TV, marketers must spend more time – and more of their budgets – exploring how mobile can help them engage audiences and reach their objectives.

If Your Marketing Isn’t Mobile, It Isn’t Going Anywhere
Mobile offers a very different kind of audience experience to TV.

The latter is still largely a communal device; a centre piece that takes pride of place in the heart of our living rooms.

However, mobile is more personal; its primary purpose has always been to connect us with other people, rather than simply delivering passive entertainment.

Critically, people have more control over what they do on their phones.

They decide which activities they participate in, what content they consume, and where and when they do so:

WE ARE SOCIAL - ACTIVITIES PERFORMED ON MOBILE PHONES FEB 2013
click to enlarge

Indeed, no other device follows us everywhere we go – from the boardroom to the bedroom, and even to the bathroom:

we are social - mobile internet usage locations dec 2012

click to enlarge

My Precious
Because of their size and increasing flexibility, mobiles have also become many people’s most important devices.

To put things in perspective, a recent survey found that 1 in 3 American smartphone owners would even give up sex before giving up their phones.

And with more and more of our activities shifting to mobile devices, this intimacy for mobile seems set to continue.

But, perhaps because of this heightened sense of device intimacy, people don’t welcome interruptions on their phones.

As with so many of today’s big marketing opportunities, interruptive, broadcast approaches simply aren’t the best use of the medium.

Social by Design
Critically, mobile phones started life as truly ‘social media’ – they were always intended to be a means of connecting people.

However, as they’ve evolved from voice-and-text handsets into today’s multi-purpose connected devices, the scope of the social interaction they offer has increased dramatically, to the extent that telephony has dropped way down the list of activities people use their ‘phones’ for.

Meanwhile, the importance of social networking on mobile devices continues to grow.

Smartphone users check Facebook an average of 14 times every day, and American smartphone users spent 40.8 billion minutes on social media mobile apps in July 2012. On an annualised basis, that’s close to 1 million years of human time spent on mobile social activities in the US alone.

Meanwhile, another recent survey from J. D. Power found that, across all age groups, American smartphone users spend an average of almost 2 hours per week using social media apps.

comScore now reckons that 55% of all social media activity in the US takes place on a mobile device.

These trends aren’t unique to the US though, and based on our recent round of SDMW research, mobile’s share of social activities around Asia is likely to be even higher.

More importantly, with the increasing role of mobile instant messaging apps (MIMAs) like WeChat, Line, and Kakaotalk, mobile social’s share of our attention is only set to increase.

Marketing Implications
Mobile doesn’t just offer new opportunities to drive attention and engagement though; it is increasingly becoming a key channel for conversions too:

WE ARE SOCIAL - ASIA MOBILE COMMERCE FEB 2013
click to enlarge

Here again, the role of mobile social comes to the fore, with around half of Facebook’s users checking the site while in stores.

As a result, within the next few years, marketing strategies that don’t come to life on mobile devices will never come to life at all.

That shift requires a significant re-evaluation of the way we approach communicating with audiences too.

We won’t be able to rely on interruption anymore, and as we saw in the previous post in this series, marketers will need to get much savvier at adding value instead of finding more efficient ways of distracting people.

Consequently, it’s imperative that marketers explore mobile-social synergies, and build contextual engagement into the core of their engagement strategies.

Connecting
So how do marketers make better use of mobile apps?

First up, the answer doesn’t have to be about building native apps.

Indeed, even when native apps are available, people don’t always use them; as Mark Zuckerberg revealed recently, “there are actually more people in the world using Facebook on mobile Web” than using the iOS and Android native apps combined.

The real trick is understanding why people use mobile devices – what are the specific wants, needs and desires driving their behaviour?

The best mobile marketing embodies a few simple principles:

  1. Deliver something of value, whether it’s utility, entertainment, or social interaction;
  2. Take advantage of context, using mobile devices’ portability to offer different experiences depending on where and when people engage;
  3. Keep things streamlined, with content that’s easily accessible and suitable across a range of different devices and connection speeds;
  4. Build in device portability, allowing people to continue their experience across phones, tablets and computers if they choose to, especially when sharing things with other people;
  5. Harness layers of detail, allowing people to enjoy a rewarding experience whether they’ve got just 30 seconds on their work break, or 30 minutes on the bus home.

Stay In Touch
Lastly, don’t forget that mobile is still primarily a social channel – a reality that presents a huge opportunity.

Social media experiences will increasingly come to life on the go, and here at We Are Social, we’re already planning on the basis that mobile and social should be seamlessly integrated to provide the best possible social experiences, wherever and whenever the audience wants to engage.

You can catch up on other posts in the Social Brands series here.

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We Are Social’s Monday Mashup #160

by Nick Mulligan in News

New mothers radically increase online usage
BabyCentre have produced research on the huge increase in internet usage amongst new mothers. The demographic group, who spend 35% more time online than the average person, up their internet usage by 45% and mobile by 28% after becoming a mother. Factors like feeling more guilty, rushed and stressed all contribute to the change in behaviour, which also sees 68% change their purchase criteria for everything. The mobile becomes an increasingly important device for the time-poor group, of whom 59% refer to their smartphone as a “do-everything device”.

US teens go mobile first
A report from the Pew Research Centre has shown how mobile internet usage is becoming ever more popular amongst American teenagers aged 12-17. 47% now own smart phones, while 74% use mobile devices to access the internet at least occasionally. Perhaps most interestingly, many of these are using the device as their primary mode of internet access: 50% of teen smart phone users, or 25% of all teens, mostly access the internet via their phone rather than PCs.

Social while multitasking
A March 2013 survey of US internet users has displayed how popular social networks are while multitasking. The graph below shows the frequency of access during different activities, noticeably slightly higher for Facebook than Twitter. A gender divide is shown depending on activity: women were more likely to access social media while watching TV, travelling or shopping, whereas men did so more at work, on the toilet or when drunk.

Social while multitasking

Social media gets the SEC’s blessing
The Securities and Exchange Commission last week blessed the use of social media for sharing market-moving corporate news, provided companies have disclosed to shareholders the channels they intend to use. Previously, there had been concerns that sharing news on social networks would violate rules on selective disclosure around financially pertinent information. However, an investigation into Reed Hastings, CEO of Netflix, ruled that his use of Twitter to announce 1 billion hours of views that month was acceptable, even after it resulted in an increase in share price. The ruling means that CEOs can now feel free to use Facebook or Twitter to broadcast news, even if it has potential to affect share price.

Mobile ad revenue at $4.11 billion for 2012
Mobile advertising revenue grew nearly five times to $4.11 billion from 2011 to 2012 and is expected to increase again by 77.3% to $7.29 billion in 2013. Google has historically earned the most from mobile display ads, but the entrance of Facebook and Twitter over the past year has seen the two networks earn hefty shares, with Facebook predicted to take the largest single share of mobile display this year at 29%. A 3-year forecast expects Facebook to remain ahead of Google for the next 2, before dipping behind again in 2015.

Display ad share

Facebook introduces Home
Last week saw a lot of speculation that Facebook were set to release a mobile phone. Ultimately, they announced “Facebook Home”, a piece of software for Android that, once installed, turns its host into an “always-on” Facebook device.

The system is much more visual than the current Facebook app, with the user’s home screen populated by photos and status updates, built around Zuckerberg’s vision of a “social phone” based on people and not apps. The system sees a number of benefits for the social network; not only can it look to further integrate with people’s lives, but the new, engaging format provides as way for mobile advertising beyond any other providers. Facebook have been quick to combat privacy fears, looking to make it clear that Home will not do anything that the current Facebook app doesn’t, particularly in relation to location services and other app data. You can read the full FAQ in their online Newsroom.

Facebook’s first TV ad
To launch ‘Home’, Facebook have splashed out on their first ever TV advert. It looks to depict the excitement ‘Home’ can bring to a boring business trip, as each swipe of the protagonist’s screen sees a new friend appear alongside him on the plane. Others might see the sunbathers imprisoned in overhead lockers and hipster disco in the aisle as a dystopian future vision of air travel. We’ll let you decide:

Facebook charging users to contact celebrities
Facebook has rolled out a set of charges for users to contact celebrities, ranging from 71p for lesser-known figures, including comedienne Miranda Hart, up to £10.68 for those with legions of fans, such as Olympic diver Tom Daley. This marks an expansion of paid messaging, which Facebook have previously experimented with when asking for payment in order to contact Mark Zuckerberg directly.

Twitter card updates
Twitter have announced a few updates for their “Twitter cards”, which can now display the likes of apps, products and photo galleries directly embedded in Tweets, as shown in the below screenshot. This displays an increased interest in immersive add-ons to Tweets, after the introduction of video-sharing app Vine earlier this year. Companies such as Amazon, Fandango, CNN and Soundcloud have already partnered with the system.

Twitter cards

LinkedIn pushing ‘conversations’ by allowing ‘mentions’
Social platform LinkedIn is planning to increase levels of conversation within the network by allowing users to ‘mention’ one another, much like they can on Facebook. By starting to type a contact’s name, they will appear in a drop-down menu, from which you can select to ‘mention’ them; they will then receive a notification. The below slideshare includes more information on the changes.

Brand adverts on Instagram
Since their purchase of Instagram, Facebook have neglected to input paid advertising on the platform. In the meantime, a phenomenon has developed of celebrities and brands producing their own advertisements, from which Facebook gain no revenue (case in point, the below from pop artist Beyonce). It will be interesting to see if there follows an attempt to monetize such content.

Beyonce instagram ad

We Are Social launch new adidas Energy Boost running shoes
We Are Social Italy ran a launch party to promote the new adidas Energy Boost running shoes. Beginning with an online content-production competition, Facebook users were asked to create a ‘card’ around the theme of ‘energy’ – 10 winners were then selected to join the exclusive BOOST™ launch party, attended by a number of celebrities. Further promotion came from outreach to key influencers, including footballers Riccardo Montolivo and Antonio Nocerino, rugby star Martin Castrogiovanni and basketballer Danilo Gallinari. The event saw a mammoth feat of vertical running by world champion Thomas Dold projected on to the side of the Grattacielo Pirelli, a Milanese skyscraper.

The American Heart Foundation’s ‘My Moves’ campaign
The AHA has produced a social campaign aimed at getting people to exercise more, asking fans to submit photos of their favourite activity via Facebook, Instagram or Twitter. Despite a lack of prize incentive, the activity has been successful so far, with thousands of photos submitted and the use of #MyMoves prevalent beyond the aforementioned networks.