Here are all of the posts tagged ‘Facebook’.
Facebook backlash reaches the tipping point?
We’ve reported before in Monday mashups about the growing Facebook privacy backlash, but it looks more and more like a tipping point may have been reached; May 31st has been declared Quit Facebook Day and “how do I delete my Facebook” has become one of the most-Googled search queries of recent times. danah boyd argues that Facebook is now a utility in the same sense that water and electricity are, and should be appropriately regulated as such, while Ben Parr argues in defence of Facebook.
It’s very easy to boil the whole controversy down into “Facebook should better protect its users” versus “users should learn how to protect themselves”, but the points raised are more complex and subtle than just that. Jeff Jarvis’s blog post on what exactly “public” means is a much more informative and nuanced approach to it.
…maybe not just yet
Don’t dismiss Facebook just yet – those pages could still be worth a lot to you and your brand. And then there’s Facebook’s Community Pages. There’s been some confusion about what they are, but Dave Fleet’s analysis is quite helpful – think of it as “earned media” rather than “owned media”. The difference between a Twitter search for your brand name, and your brand’s own Twitter profile, if you like. A brand owner has no control over these pages – which is a double-edged sword; great for finding out what your consumers think of you in realtime, but without any real control or interaction. Jeremiah Owyang points out it’s an example of Facebook’s “Innovation Means Asking For Forgiveness Later” strategy – and it could by no means last; we already have Groups and Pages, and yet another form of brand interaction may prove too confusing or redundant for it to take. Nevertheless Jeremiah’s advice is well worth taking.
Twitter’s Business Center launches
Twitter has been quietly rolling out business features of its own. The new Twitter Business Center offers facilities for brand owners. It allows multiple users to handle the same account (incredibly useful for anyone offering 24/7 support) and allows people to DM brands, even if they aren’t following them, so that sensitive info such as account details and email addresses can be safely exchanged. Meanwhile, the Promoted Tweets programme that was rolled out last month is reported to have been a success by the advertisers in the US who piloted it, with Virgin America recording its fifth-highest sales day in its history the day it went live.
In a separate move, Twitter is now parsing short URLs for keywords in searches, allowing you to get back not just Tweets, but matching URLs for your query. Great news for publishers but also for anyone gathering insights into what relevant conversations are linking to. In both cases, these are useful and timely improvements to the system, and a prime example of what Twitter does very well – innovating iteratively to meet the demands of the community as they evolve, as this excellent presentation by Jack Dorsey discusses.
Engagement rising as brand loyalty falters
Two very interesting surveys caught our attention this week. The first from comScore charts how brand loyalty is dropping compared to two years ago, with consumers deserting their traditional brands; this phenomenon is now spreading to sectors where it has not been previously seen, possibly because of the economic downturn. It looks like brands can no longer count on loyal customers as a base, which ties in with a separate survey by Hall and Partners which notes a positive correlation between engagement and profits. Of particular interest is the growing emphasis on integrity and corporate responsibility as part of brand identity, something which has been shown as evidence by the recent Nestle palm oil furore; it’s further evidence of how integrity is an important factor in how a brand should engage online.
Travelocity: “ChatRoulette FTW!”
Apparently Travelocity’s social marketing team have been hanging around on ChatRoulette a lot. Although they skimp a little on the details, they apparently entail having their mascot hang around and pitching to random people. Spamming? You be the judge of that. But this is the crucial bit for me:
No one in the wider world will know it was ever associated with those elements, unlike on Twitter or Facebook where a negative or disturbing Wall post or tweet can be read by everyone.
Problem is, this means nothing positive can remain permanent either. So when the person they’ve pitched is booking their holiday and trying to remember, or try and tell direct their friends to it, with no permalink, nor any way of finding it on Google, the recall factor is lost.
Finding the right fit between brand and community
News that Ford [disclosure: a We Are Social client] are testing their new cars with Mumsnet brought this revealing post from Reputation Online, advocating that these tie-ins only work if the audience are a perfect fit. While I don’t think they have to be an exact fit (good marketing should never be just about preaching to the converted), the discussion of iVillage was very interesting – they have turned down offers from several brands as they didn’t feel appropriate to the audience. They felt the importance of keeping the community outweighed the advertising revenue – something anyone considering a buy-in to a community site needs to keep in mind, especially when dealing with more traditional buying philosophies.
TopTable gets flak for censoring reviews
An example of how not to meet your community’s needs is TopTable’s recent admission that they delete negative reviews of restaurants. The reason given is that they could face libel accusations – which is no doubt a possibility if the reviews turn out to be maliciously false. But to censor negative reviews altogether destroys the point of the site – people join a reviews community is to give honest opinions about places; being able to get balanced reviews is central to its authenticity. Whether this is common practice across all restaurant review sites is not clear, but we really hope it’s not the case.
Bloggers disagree with one another; film at 11
A PR blogger got annoyed this week at an ill-advised pitch he received. He blogged about it. A lot of other PR bloggers held a different opinion. They blogged about it too. Heated debate followed. That’s it. Move along folks, nothing to see here. But if this a topic that particularly interests you then I recommend the Inconvenient PR Truth survey that is going round right now.
Choose Your Own Adventure on Twitter
And finally… we really liked this innovative “Choose Your Own Adventure” use of Twitter by French Connection – even though the chap in the background looks a bit like Sébastien Chabal…
Facebook unveils Open Graph protocol
At last week’s f8 developer’s conference, Facebook unveiled the next stage of their platform’s evolution, the Open Graph protocol. Described as “Web 3.0”, “winning the Internet”, “advancing the semantic web” or “a great crusade of colonization” depending on which pundit you’ve been reading.
As Stefano detailed so well here last week, the Open Graph effectively extends Facebook to any page on the web. Up until now external tools on a website typically extended to social bookmarking or sharing via services like Buzz, but by accessing Facebook’s vast collection of social interaction data, you can find out who else in your friend group likes the site, and what else they read and like on the site, thus turning Facebook into a mediator of information all over the web.
Already we’re seeing interesting implementations of the protocol come up, such as likebutton.me – a site that tracks what your friends have been liking on popular sites such as YouTube, CNN and Techcrunch. And we wouldn’t want We Are Social’s fans to miss out on the action either – which is why you can now find Facebook like buttons on the bottom of all our posts (including this one).
Every time Facebook releases a new feature there is an inevitable privacy backlash, usually the domain of a few choice experts, but it’s interesting to note that this is extending into the wider Facebook audience as well. A survey out today details how Facebook users are increasingly aware of the privacy implications of the site, with 77% (of an admittedly small sample) having used the site’s privacy tools to customise their privacy options. Could the new Open Graph become hamstrung as more users become privacy aware and opt-out?
It’s not just Facebook
While Facebook makes it all about conquering the web, location-based services are having a flying start in conquering meatspace. This week saw Foursquare hit a million users just over a year since it launched (even Arnold Schwarzenegger is on it). It took Twitter two years to do the same, and as sure as night follows day, this has meant Foursquare becoming the latest startup to be christened “the new Twitter” (seriously guys, can we get this decided once and for all, so the rest of us can get back to enjoying ourselves?).
Pointless analogies aside, the growth of Foursquare and its competitor Gowalla come under more and more scrutiny. This infographic from Mashable shows an interesting trend – Foursquare has far outpaced Gowalla in the popularity stakes since SXSW in terms of mentions, but the feedback on Gowalla is more positive and less negative. As the two continue to slug it out we could be witnessing one of the best case studies possible in whether sheer numbers or member affection is key to a vibrant and profitable social network.
Blogging – for the young and self-expressive
With all the talk of Web 3.0 it can be easy to dismiss blogging as “so 2004″. Yet new research from eMarketer show that the biggest age group amongst those who blog is 18-25; 40.4% of those who write a blog compared to 28.1% from the much larger 26-42 age group. More tellingly, the reasons given were primarily for self-expression rather than making money:
Bloggers of all ages polled by BlogHer and iVillage overwhelmingly blogged for pleasure, with self-expression the No. 1 reason, followed by “fun.” One-half of bloggers wanted to give advice, and fewer than one-third hoped to earn money with their efforts.
A lesson there for anybody wishing to engage with bloggers – understand what drives them to write and engage with their topic rather than consider them as the same as paid-for writers.
#socialmediasfault
As the election campaign in the UK grinds on, the past week saw an interesting divergence in how old and social media have been treating the leaders. After what most commentators have regarded as a strong performance in the new TV debates, the Liberal Democrat leader Nick Clegg has been heavily criticised in the mainstream press – so much so even Conservative bloggers such as Iain Dale voiced their concern. Twitter had different ideas, though. The hashtag, #nickcleggsfault, coined off-handedly by Justin McKeating, spread like wildfire as Twitterers all over the UK came up with ever-more sarcastic and nonsensical things to “blame” on Nick Clegg as a parody of the media backlash. While it’s clear this election won’t just be won on social media, it’s a clear sign of the disconnect between the traditional and new media – and this is an issue that will last long beyond the election.
Tuenti switches on local for a location-based future
Spanish social networking site Tuenti, often referred to as the Facebook of Spain, has introduced a location-based feature called Tuenti Places (reads “Tuenti Sitios” in Spanish) allowing users to “add any local place, interact with it, share it with friends, upload images and write reviews.” Each Tuenti place (e.g. bars, clubs, restaurants) will have it’s own unique space for user interaction so unlike Facebook pages, there won’t be any duplicates.
According to TechCrunch, this is a very different strategy from the likes of Gowalla, Yelp, Foursquare or Spain’s 11870 who’ve built a community on top of local:
Tuenti first built a massive and incredibly segmented community and now they’re introducing local, which in itself is social by nature, but they can build in local by crowdsourcing their 8 million active users who are already sharing places…. Overnight Tuenti promises to get thousands of very dynamic local business pages and will shortly introduce new features such as Foursquare-like check-ins.
With everyone expecting Facebook to introduce location very soon, it will be interesting to see how Tuenti’s location-based feature fares.
Middle-aged travellers leading travel social media revolution
The Social Travel Report by independent media agency Total Media, claims that the holiday industry is facing a social media revolution and that middle age travellers are shaping consumer views of the best hotels and holiday destinations. Based on a sample of 1,375 people, the report found what many people have long suspected:
Holiday reviews written by strangers on independent websites such as TripAdvisor, search results on Google and word-of-mouth advice from family and colleagues are more influential than brochures, advertising, media reviews and advice from travel agents.
Some of the highlights:
- Almost half of travellers over 45 are using websites to recommend or warn fellow travellers by posting a review
- 25% of British travellers say that online reviews by strangers help determine their travel plans
- Almost 70% of consumers use the internet to book their holidays
- Expedia was the leading online resource for consumers planning long trips (more than five nights) with 25%, followed by Tripadvisor and lastminute.com with 22%
The Social Media Bubble
Last week Umair Haque, Director of the Havas Media Lab, advanced a hypothesis in the Harvard Business Review:
Despite all the excitement surrounding social media, the Internet isn’t connecting us as much as we think it is. It’s largely home to weak, artificial connections, what I call thin relationships.
It makes for an interesting read, and he goes supports his hypothesis by arguing that hate, exclusion and disempowerment are flourishing online, whereas there is no greater trust or a rise in value of relationships.
This created quite a stir, and invited about 188 comments from readers and almost 50 blogs in response. Two noteworthy blog posts responses came from Bud Caddell over on What Consumes Me and a lengthy post on Stowe Boyd and the /messengers.
In all, Umair’s argument about the devaluation of relationships because of social media is fairly grand one not necessarily supported empirically anywhere within his post. That said, it’s certainly refreshing (and desirable) to have the social media industry’s thinking about online relationships tested every now and again.
Today’s Monday Mashup coming at you with the help of Melina Hägglund. Let’s get to it.
Hot off the press: Twitter announces @anywhere platform
In his keynote at the South by Southwest festival in Austin today, Evan William (@ev) has announced a new platform, called @Anywhere:
The service will add a range of functionality, such as allowing users to login to third-party websites using their Twitter account – similar to Facebook Connect – and to follow a columnist on Twitter, for example, by clicking on their byline.
Soon, sites many of us visit every day will be able to recreate these open, engaging interactions providing a new layer of value for visitors without sending them to Twitter.com… Rather than implementing APIs, site owners need only drop in a few lines of javascript. This new set of frameworks is called @anywhere.
Twitter will be launching @anywhere with several major websites, including Amazon, AdAge, Bing, Citysearch, Digg, eBay, The Huffington Post, Meebo, MSNBC.com, The New York Times, Salesforce.com, Yahoo!, and YouTube.
CNN says Facebook is its biggest rival
Although Fox News is currently beating CNN as the most-watched cable news network in the US, CNN’s president Jonathan Klein considers its main challengers not to be rival TV news stations, but social networks like Facebook and Twitter. Speaking at the 2010 Media Summit in New York, Klein said:
I’m more worried about the 500m people on Facebook versus the 2m on Fox. The people you’re friends with on Facebook or the people you follow on Twitter are trusted sources of information. Well, we want to be the most trusted name in news. That’s a challenge and we have to rise to that challenge.
Though the average number of primetime viewers has shrunk for CNN over the years, they maintain a very strong online presence.
With recent data from Hitwise showing that Facebook is the fourth-biggest source of US traffic to news sites (behind Google, MSN and Yahoo!), it’s easy its easy to see why Facebook might be keeping CNN up at night.
Twitter, Facebook and Geolocation
The big thing at SXSW this year has been geolocation, and sure enough, Twitter rolled out their geolocation function on twitter.com ahead of this year’s conference. While it’s been possible to access geolocation through Twitter’s API since November last year, only now is it being integrated into Twitter.com for tweets tagged with a location. That said, the integration doesn’t appear to have lasted too long, and it looks like Twitter has just turned off the location functionality. Hopefully we will see it back up again soon.
Meanwhile, Facebook seems to be moving in the same direction. An anonymous source said to be involved in their geolocation project claims that the functionality will be launched at f8, Facebooks’ yearly developer conference. An update to Facebook’s privacy policy late last year, seems to support this claim:
When you share your location with others or add a location to something you post, we treat that like any other content you post.
According to the source, Facebook is not out to compete with services like Foursquare or Gowalla, but with Google in the fight for small-business advertising. As ever, we’ll be watching this closely.
Facebook vs. The Daily Mail
“The Daily Mail and Facebook are at war, with new media accused of failing to protect children – and old media in the dock for shoddy journalism”. So read the opening paragraph written by Rory Cellan-Jones of the BBC where he recapped a high profile battle between one of Britain’s most influential daily newspapers and the world’s most popular social network.
Last week The Daily Mail featured a ‘ghosted’ article by a child-protection expert Mark Williams-Thomas with the headline “I posed as a girl of 14 on Facebook. What followed will sicken you.” In the article, it was claimed that Williams-Thomas attracted sexually motivated messages from series of men when he posed as a teenager on Facebook.
The only problem, however, was that this experiment was not actually conducted on Facebook at all but another unnamed social networking site.
The Daily Mail has since amended the web article, and made a rare concession by printing an apology on page 4 of the paper. It remains to be seen whether Facebook will take legal action for the “false and defamatory statements in the article”, which it had threatened to do when this story first broke.
Sky creates first head of social media position
In a move that demonstrates its social media savvy, Britain’s biggest spender on digital advertsing, Sky, has announced that it is seeking its first head of social media in its marketing team.
The lucky person who steps into the job will be responsible for all social media activity in its brand marketing department and encouraging audience engagement. A Sky spokesman said: “The aim of this position is to offer an in-house specialist to develop digital strategies alongside above-the-line planning”.
Very nicely timed with the announcement by CNN’s President that he’s more worried about social networks than FOX, the first video installment of a unique Facebook documentary called Goa Hippy Tribe has been released.

Goa Hippy Tribe is using Facebook in a number of ways: as subject matter (in particular the re-connection of the eponymous Goan Hippies via the social network); in part for research, production and content, and also as a platform for marketing and distribution.
Whilst the story behind the film itself highlights the role that networks such as Facebook play in creating new stories for documentary to cover, what’s really interesting is the way Facebook is being used to shape the content and format of the work.
The filmmaker, Darius Devas, has been interacting with the community of people who were part of the scene in Goa as he makes the film, not only shaping the way the film evolves, but building a community that is a part of the filmmaking process.

Interviews and other items of ‘micro-content’ have been posted over time, sparking conversations, building shared connections between the audience and involving everyone in the journey of the filmmaker and the film. There’s even a lively discussion on a separate Goa Hippy Tribe Group page considering the role of Facebook as an enabler, versus the inevitable privacy concerns when old photos and stories are made public.
This kind of collaboration would not previously have been possible, and it’s a particularly effective way of increasing the emotional involvement of the audience, who will be more likely to share links and recommend the film to their friends, especially as Facebook provides the means to easily do so.
All of this starts to change the way we think about broadcast. This project has an obvious community interested in the subject, but there are just as many niche audiences outside of hippies in Goa. As CNN’s President, Jonathan Klein puts it: “The people you’re friends with on Facebook or the people you follow on Twitter are trusted sources of information.” As these “trusted sources” – our friends – become our audience(s), and we involve them the narrative of our own status updates, the relevance and role of the one-way broadcast media comes into question.
BitchBuzz.com founder calls for rethink of blogger relations
PR Week’s video podcast sparked some debate last week on the state of blogger relations in the UK, when Cate Sevilla, founding editor of BitchBuzz.com, told the publication that she wanted PR professionals and bloggers to hold a serious discussion, rather than simply ranting about one another all the time.
It seems that (some) PR practitioners continue to miss the mark when outreaching to bloggers, and have been accused of bad pitches, not doing their research, not reading the target blog, or generally not ‘getting’ bloggers in some cases.
The call for honest and professional feedback by Sevilla is an important one, in order for the industry and this debate to move forward. “Professional bloggers and PROs need each other, so instead of ranting about one another on Twitter, we need to have a serious discussion.”
Bing’s Facebook Page Gets 400,000 New Fans in a Day Through Ad Offer in Farmville
Microsoft ran an advertising offer for Bing within Zynga’s hit game FarmVille, which according to Inside Facebook, netted Bing over 400,000 new fans to their Fan Page in a single day.
Gamers who became a fan of Bing on Facebook earned 3 Farm Cash (the virtual currency used in the game) and caused the page’s popularity to skyrocket from 100,000 to more than 500,000 fans in 24 hours. For those unfamiliar with FarmVille, the Facebook game has over 83.1 million monthly active users, and 28.7 million daily active users according to AppData.
To be sure, the tactic was wildly successful but has attracted criticism from some. Griffin Farley points out:
[the success of the incentive was] very impressive but what is the value of the fan that was bought? Sure the cash was only virtual money but don’t you want true advocates in a Facebook community? I don’t want to have to pay my loyal fans every time I want to engage the community. I want fans that want to be fans of a brand or a branded movement for the sure pleasure of being involved with a bigger community of people.
The Bing Fan Page now has over 592,000 fans. It will be interesting to see what they do with them.
UK ad industry to extend self-regulatory remit to social media
Today it was announced that the UK’s Advertising Standards Authority (ASA) are extending their self-regulatory rules for non-broadcast media (known as the ‘CAP Code’) to ensure that: “marketing communications on advertisers’ own websites and other non paid-for space online, such as in social media, comes within the scope of the code.”
As Mark Sweeney from the Guardian puts it: “the extension to the ad code will ensure that all online marketing will have to be responsible, legal, honest and truthful under the same regulations as, say, press and poster ads.
The new rules are expected to come into force during the third quarter of this year and have the backing of the whole advertising ecosystem (including us!).
Facebook and Twitter mobile users soar according to comScore
Access to social networks via mobile phone has increased rapidly in the last year, according to new research from comScore:
The study found that 30.8 percent of smartphone users accessed social networking sites via their mobile browser in January 2010, up 8.3 points from 22.5 percent one year ago. Access to Facebook via mobile browser grew 112 percent in the past year, while Twitter experienced a 347-percent jump.
Much of the growth of mobile social networking has been driven by smartphone users, as better functionality enables millions to access social networking sites via a mobile browser or dedicated apps.
Burson-Marsteller Fortune Global 100 Social Media Study
Burson-Marsteller released the findings of their Fortune Global 100 Social Media Study which looked at the social media usage of the 100 biggest companies on the Fortune 500 list. The study found that 79% of the companies use at least one of the most popular social media platforms: Twitter, Facebook, YouTube or corporate blogs.
Like the Fortune 100 study found, Twitter is the social media platform of choice among the Fortune Global 100. The study found that 65 percent of the largest 100 international companies have active accounts on Twitter, 54 percent have a Facebook fan page, 50 percent have a YouTube channel, and one-third (33 percent) have corporate blogs. Only 20 percent of the major international companies are utilizing all four platforms to engage with stakeholders.
Social media participation by companies varied globally by region, and it appears that large firms are getting more comfortable using social media and are broadcasting less, and engaging more. You can download the complete analysis of these findings as a PDF.
Sony generates over £1m in sales through Twitter
Speaking at the Marketing Week Social Media for Brand Building event, Sony revealed that they generated over £1m in sales through Twitter. Nick Sharples, head of corporate communications has said that Sony sees Twitter “as a viable sales platform, as well as a tool to amplify PR activity.” This revelation by the tech giant echoes the headlines made last December, when Dell announced they had driven US$6.5 million in revenue thanks to Twitter.
Facebook page updates to appear in Google
Last week, Google began indexing status updates from Facebook Pages and including them in its real-time search results. This marks the first time that Google has integrated information from Facebook, and follows similar announcements in recent months that Google had integrated Twitter and MySpace updates in its results.
The information it is allowed to integrate is more limited than the deal the social network has in place with Microsoft’s Bing. Google can only index status updates from Facebook Pages – which are ‘for organisations, businesses, celebrities, and bands to broadcast great information to fans in an official, public manner’, according to the network’s own definition, and act more as marketing tools.
Yahoo! signed a deal its own last week with Twitter, “which not only takes in search, but also a deeper integration of the microblogging service’s tools.”
It’s time for We Are Social’s Monday Mashup, our pick of some of the web’s finest social media developments.

PleaseRobMe.com reveals dangers of social networks
If you’re a heavy user of Foursquare and Twitter, you might want to take notice of PleaseRobMe.com. The website made the headlines by highlighting in real-time the whereabouts of people who checked in on Foursquare and shared their location on the web via Twitter. The goal of the three Dutch developers who set up the site was to highlight the dangers of publicly telling others your location on the Internet because it “ leaves one place you’re definitely not… home.”
The goal of this website is to raise some awareness on this issue and have people think about how they use services like Foursquare, Brightkite, Google Buzz etc. Because all this site is, is a dressed up Twitter search page. Everybody can get this information.
Facebook become America’s second most popular website, beating Yahoo!
Compete.com revealed that Facebook had surpassed Yahoo as America’s second most popular website. Facebook drew nearly 134 Million unique visitors in January 2010, compared to Yahoo’s 132 Million visitors.
While traffic figures are important, the blog notes that the real story is around user engagement and on this front Facebook wins hands down:
Check out how monthly Attention (time spent on Facebook.com as a percentage of all time spent online each month) ramps over the past year for Facebook, while both Yahoo and Google show a decrease. In January, 11.6% of all time spent online was spent on Facebook (compared to 4.25% for Yahoo and 4.1% for Google).

The recent launch of Google Buzz is no doubt aimed at eating into the amount of time that users spend on Facebook, but time will tell if Google can be successful here.
MySpace real-time search goes live on Google
MySpace announced on their blog that Google search now picks up publicly available updates from MySpace users in real-time.
… when you search for anything on Google, as part of your search results you will see live updates from MySpace users, including news, photos, and blog posts that they have chosen to publically publish. Further, all of these updates will be ranked to reflect the freshest, most relevant results, making it easier to find the latest information on anything you’re searching for on Google, including the music and artists you enjoy most.
MySpace now joins Twitter as one of the services that are now live in Google’s real-time search, announced last year.
Outlook gets social with LinkedIn, Facebook, and MySpace
Microsoft announced a number of major developments for Outlook, including a public beta of LinkedIn for Outlook and partnerships with both Facebook and MySpace. The highlights of LinkedIn for Outlook include:
- The ability to connect to your LinkedIn account directly from within your Inbox, and add connections
- The ability to view status updates and photos from connections next to an e-mail message they have sent
- The ability to receive automatic updates to Outlook contact information directly from LinkedIn
- The ability to synchronise mobile contact information with information from LinkedIn
Meanwhile, the Facebook and MySpace partnerships for Outlook 2010 will enable users to more easily connect co-workers and colleagues, as well as friends and family within their Outlook Inbox.
The LinkedIn public beta is available now, and Facebook for Outlook and MySpace for Outlook will be available later this year as the official release of Office 2010 approaches.
Recruitment consultants find digital skills in short supply within PR industry
PR recruitment agency Major Players last week told PRWeek that there is a shortfall in candidates with a general understanding of social media. After analyzing a sample of 4,500 CVs from the past two years, only:
- 6% referenced social media
- 9% mentioned Twitter
- 2% talked about blogging
- 13% included ‘Facebook’ – although in some this was merely highlighted in the ‘interests’ section
This stands in fairly stark contrast to the current need for digital skills in the industry “with around 33 per cent of recruitment searches by employers being for digital and social media expertise, while a further 28 per cent require a general understanding of social media, generally in consumer roles.”
Privacy no longer a social norm, says Facebook founder
The rise of social networking online means that people no longer have an expectation of privacy, according to Facebook founder and billionaire Mark Zuckerberg.
Speaking at the Crunchie awards in San Francisco recently, he suggested that the rise of social media reflected the changing attitudes of ordinary people online. Though a great number of people are choosing to share more information online, the degree to which ‘privacy is no longer a social norm’ is debatable. Check out the full article in the Guardian, which sums up Facebook’s moves in recent to bring more information into the public domain, and the adverse reactions that followed.
Social Media and the Haiti crisis
Following last week’s tragic earthquake in Haiti, social media played a significant role in raising awareness and getting aid donations from individuals across the world. Below are a few impressive ways in which web and mobile technology have been deployed in the past week to bring the tragedy to light.
- Photos posted on Twitter shortly after the devastating 7.0 quake swept across the web causing an outpouring of support
- Twitter and Facebook users respond to Haiti crisis helping raise $35m in donations in 48 hours for the the American Red Cross
- Google worked with satellite imaging company GeoEye to make available accurate aerial imagery to help humanitarian aid get where it needs to be most
- Apple created an iTunes donation page [iTunes link] to allow users to donate money to the Red Cross directly from iTunes.
If you haven’t already done so, you can donate to relief efforts via UNICEF or the International Committee of the Red Cross.
PostRank Top Blogs of 2009
PostRank last week announced their list of the most engaged, most influential and ‘biggest mover and shaker’ blogs of the last year.
To create the list, they gathered and analyzed over 2 billion individual engagement activities on 20 social hubs, (e.g. Twitter, Digg, Delicious) and ranked 15,725 blogs in 491 topics. Check out the Top Blogs of 2009 here. Each topic contains a ranked list of blogs, along with each blog’s engagement profile and top posts for all of 2009.
Yelp takes on Foursquare with new iPhone check-ins
In the latest version of its iPhone App, Yelp has added the ability for users to “check-in” and share their location with friends, similar to what you can do on services like Foursquare. Unlike Foursquare though, users don’t compete to become the only mayor of a single location, but can become ‘regulars.’ We wonder whether removing the ‘game’ element will affect user uptake and the incentive to check in. That said, Yelp have an existing userbase of about 1.25 million people per month. Some key features include:
- Friends can see a list of all of your check-ins
- You can bring up a map of nearby check-ins
- Post your check-ins on Twitter
- Businesses can offer promotions and discounts to their regulars
Happy New Year! Time for the first Monday Mashup of the new decade. Here we go.
‘Best Job’ winner stung by jellyfish
Loosely translated, the German word ‘schadenfreude’ describes the pleasure derived from the misfortunes of others.
Which brings me to the news that the winner of Australia’s “Best Job in the World” contest has survived a sting from a potentially deadly jellyfish just days before the end of his dream stint on the Great Barrier Reef.
You may recall that Ben Southall beat over 34,000 competitors to land the six-month job as “caretaker” of Hamilton Island, Australia where he published the Island Caretaker Blog. The campaign gained international notoriety and bagged a number of awards, including two top awards at the Cannes Lions International Advertising Festival this summer.
Twitalyzer 2.0 Launched
This weekend Twitalyzer shed its BETA status and officially opened the application to the public. This application allows you to analyse an account in detail, and also provides access to a dashboard, which “provides access to great new Twitalyzer features including tracking for multiple accounts, Google Analytics integration, user tagging and segmentation tools.” If you want to get the most out of the app then download and read the Twitalyzer Handbook, a 50 page user’s guide to the application.
Social Media is the New Super Bowl: Pepsi Refresh and What It Means to Marketers
The big marketing news across the pond over the past couple of weeks was Pepsi’s decision to trade Super Bowl advertising for social media activity in 2010:
For the first time in 23 years–23 years!–the brand will not be purchasing a Super Bowl spot. Instead, it is sinking $20M into a Social Media program called Pepsi Refresh. The Pepsi Refresh site will allow people to vote for worthwhile community projects, and Pepsi expects to sponsor thousands of local efforts via this program.
The Forrester Blog for Marketing Leadership Professionals unravels what it means for marketers, and considers the ramifications for the industry. The post is worth a read, and Pepsi’s decision is worth following.
Tories ‘would pay £1m for public policy making website’
Tory frontbencher Jeremy Hunt last week told the BBC that the Conservatives would offer a £1m prize in a competition to develop a website that would allow large groups of people to help develop new policies.
If implemented, this would be a groundbreaking approach to create a platform to crowdsource public policy ideas. Although perhaps they could offer 10 prizes of 100k each for 10 different approaches – after all, that’s still a substantial reward for a lone developer, and how are you going to know what works until you put it in practice?
Wipe The Slate Clean For 2010, Commit Web 2.0 Suicide
If you are looking for an online detox, this is for you. Moddr, a New Media Lab in Rotterdam have developed The Web 2.0 Suicide Machine which effectively disconnects you from social networks completely:
Just put in your credentials for Facebook, MySpace, Twitter, or LinkedIn and it will delete all your friends and messages, and change your username, password, and photo so that you cannot log back in.
A light hearted video describes the benefits of committing Web 2.0 suicide, but this is probably not recommended for anyone working in this industry as this ‘will really delete your online presence and is irrevocable.’
You’ve been warned.
Update: Facebook blocks ‘Web 2.0 Suicide Machine’
Oh dear…

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