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We’re a new kind of agency, but conversations between people are nothing new. Neither is the idea that ‘markets are conversations’.
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Worldwide smartphone penetration on the up An article by eMarketer has examined the growing smartphone market around the world, predicting that, by 2016, roughly 75% of certain markets, including the US and UK, will own one of the devices. The mobile phone market is incredibly saturated, with 130% combined market penetration of smartphones and non-smartphones. As such, they argue that the coming years will see an increase in the former and a decrease in the latter, resulting in the following figures:
Facebook release Graph Search
Facebook have announced Graph Search, a new social search engine that will allow users to search for results based on what their friends like. For example, instead of just looking for a dentist, you can look for “dentists in my area that my friends like”, or even the likes of “singles in my area who like Star Wars”. We have produced a comprehensive post detailing everything you need to know about the feature here.
Facebook bring free voice calls to the US As we’ve previously discussed, Facebook operated a trial in Canada for free voice calling over the Internet with its iOS Messenger app. Now, they’ve extended this to the US with the latest version of Messenger for iOS. Provided both users have downloaded the app, they are able to call one another for free, either over WiFi or by using up some of their data allowance.
Instagram releases monthly active user data After the speculation about Instagram losing users, which we mentioned in last week’s mashup, the network has decided to release data about its monthly active users for the first time. They have stated that, contrary to rumour, they have actually seen 10% growth in the period from December to January and that the last count showed over 90 million people using Instagram monthly.
EyeEm overtakes Instagram in app downloads
Whilst this was going on, Instagram was actually overtaken by a rival photo-sharing app called EyeEm in terms of downloads, which was at one point the second most downloaded photo/video app behind YouTube. Instagram has since regained its position ahead of EyeEm, but this shows the potentially precarious position Instagram holds in the photo-sharing market.
This comes as a result of changes made to favouriting by Twitter in December 2011, placing the option in a much more noticeable position and making it easier to access favourited tweets. Interestingly, users are more likely to favourite an @-reply than a regular tweet, potentially showing how users are employing the function as a way of exhibiting a positive response, similar to a Facebook ‘like’.
Twitter and television Twitter have released some intriguing statistics into the way in which people interact with television on the network. They claim that 60% of Twitter users access the site while watching TV and around 40% of prime time Twitter activity is about television. Using specific programmes as case studies, they showed how big TV events can attract an impressively high amount of online activity, such as an episode of Made In Chelsea that procured 215,220 tweets from 110,162 users, reaching a potential 124.2m users.
Twitter headers make it possible to fake verified accounts The introduction of Twitter header images has led to an unwanted side effect for Twitter, as it is now possible for someone to fake a verified account. As you can see from the image below, it seems as though there is a verified account for a fictional creation, the children’s book character Percy Jackson. However, the blue tick that announces verification has simply been added to the background. Fortunately, there is still a way to tell the difference between verified and unverified accounts, as the word “verified” will appear when you hover the cursor over a true example.
New Myspace now publicly available
The new version of Myspace, which launched in July, is now open to the public after a period of invitation-only signups. The emphasis remains strongly on music and in particular discovering new usic, with an audio deck on each page and a variety of music-related trending stories. The main page also promotes investor Justin Timberlake’s new single. There is yet to be a formal announcement for the new launch.
As can be seen above, this shows various world hubs, but can also be used to show in more detail the areas where people like to check in within a city, such as a clear layout of the runways in Atlanta Airport. In an interview with TechCrunch, Foursqaure’s data scientist, Blake Shaw discussed how having access to all this information is important for the future of the company. He stated how they are experiencing a stage of growth similar to Twitter in 2008, from a place to share information to a location for consumption of that information; that is, Foursquare intends to grow further towards being a tool for discovering new places.
Twitter tracking the Oscars Twitter have released a tool for tracking the positive conversation around Oscar nominees in the six largest categories: Best Picture, Actor, Actress, Supporting Actor, Supporting Actress and Director. They have produced a real time graph that displays positive sentiment around any of the nominees, measured as a percentage score against the average sentiment level of all tweets on the network. This is similar to a project pitting Romney against Obama during the US Presidential Election and is of interest for examining how particular events or news stories have an effect on public opinion.
Smoothie King helping with New Year’s Resolutions It’s a sad fact that most New Year’s Resolutions don’t last a very long time. So drinks company Smoothie King have released a Facebook app called Lean Into Life, aimed at salvaging the spirit of New Year in mid-January, by encouraging users to take photographs of themselves whilst completing certain resolution-related challenges for the chance to win $100 gift cards, free smoothies or a bicycle. Fans are asked to take a photograph via Instagram and use the hasthags #SmoothieKing and #LeanIntoLife to take part in the contest.
Panera Bread Company promote ‘hidden menu’ via Social Panera Bread Company last week sent out a tweet that announced their new ‘hidden menu’ and was met with a range of reactions from excitement to confusion. The idea is that the menu is not mentioned in store, but simply via social, meaning that in-the-know Twitter followers have to go in store and specifically request one of the protein-rich range. This exclusively-social promotion is an interesting idea and could be a very effective example for restaurant or FMCG brands.
Indy 500 campaign set to use people’s Instagram photos An Indy 500 campaign is set to use Instagram images tagged with the hasthag #Indy500orBust. These will be placed on an interactive map, whilst users are also given the opportunity to win a VIP race experience by uploading photographs. After the controversy surrounding potential changes to Instagram’s terms of service, it will be interesting to see how many campaigns like this come about.
The move is very similar to We Are Social’s campaign for Jaguar, where we emblazoned the model specific @sportbrake handle on the side of a prototype car. As such, it seems that we are seeing a growing trend in the automotive industry to attempt to support the launch of new vehicles with online conversation, specifically on Twitter.
The NHL’s Foursquare comeback
With the launch of a new NHL season, the league has released a Foursquare badge that can be unlocked by checking in at two games this season. Anyone who unlocks it is eligible for a 15% discount at the NHL online shop. Five separate teams have also released their own badge, which can be obtained by checking in at either a home or away game at any point in the season. Each of these qualifies fans for a separate benefit, including the chance to win tickets or discounts at team stores.
Esurance Facebook campaign offers SXSW dream package Online insurance company Esurance have released a campaign that offers fans the chance to win an all-access pass to SXSW, a $2000 hotel stay, iPad and the opportunity to create a set of videos that details the excitement behind the campaign. To win, fans must create content that displays why they are the right person to be behind the videos. The campaign taps into the technological nature of SXSW and produces a prize that is truly fit for the audience.
Volvic and We Are Social search for brand advocates on Facebook We Are Social have produced a campaign for Volvic that asks fans to submit photographs that they feel best reflects the ‘Volcanicity’ brand. As an incentive, fans can win ‘once in a lifetime experiences’ around the theme of volcanoes, along with a camera to document them. The campaign is aimed at driving brand advocacy – Deola Laniyan, Account Director at We Are Social, said fans will:
become our community managers meaning the content that’s posted is much more likely to resonate with their peers and drive engagement.
English and Welsh High Court ruling on Facebook privacy The England and Wales High Court has made a ruling on Facebook privacy, stating that pictures on Facebook cannot be published in a newspaper without permission, even if they are set to ‘public’. The ruling is of interest to all those on Facebook and could display a pro-user attitude to privacy by UK authorities.
Tesco’s horse play on Twitter You’d think the last week couldn’t have got much worse for Tesco, what with their value-range beef burgers being found to contain horse meat. However, it looks as though it has, after accidentally tweeting what looked like a joke about horses. It goes to show the danger of scheduling tweets and making sure you keep a close eye on all social media channels, especially at sensitive times.
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