Comments on: Eurostar’s social media crisis

By: Transport & Twitter | Social Media Nanny

Transport & Twitter | Social Media Nanny — Sun, 06 Nov 2011 15:20:49 +0000

[...] that I, via TechcrunchUK. @IrishRail, happy to hear your thoughts on this article and think this link may be of interest to [...]

By: #SMI11: Reporter’s notebook wrap-up edition | SMI

#SMI11: Reporter’s notebook wrap-up edition | SMI — Wed, 15 Jun 2011 11:24:47 +0000

[...] time of Eurostar Channel Tunnel breakdown and ensuing social media backlash, the company did not own any Twitter handles associated with the brand. Who owned the Eurostar [...]

By: Neat Social Shopping Trick for Choosing Your Social Media Agency | Social Commerce Today

Tue, 18 Jan 2011 16:25:33 +0000

[...] to respond to tweets from passengers about a blocked train the previous night (actually, as it turned out through no fault of their own, and despite best practice [...]

By: London Paris Train

London Paris Train — Mon, 05 Jul 2010 17:22:19 +0000

Yes you are right grantsmith. Thanks, Ruan

By: Google Sniper System

Google Sniper System — Mon, 28 Jun 2010 12:53:28 +0000

hello friend i look this site and more time i visit in this site and there are so good info!

By: Google Sniper System

Google Sniper System — Mon, 28 Jun 2010 12:53:28 +0000

hello friend i look this site and more time i visit in this site and there are so good info!

By: Kraft Foods vs. the slime mold moms / we are social

Kraft Foods vs. the slime mold moms / we are social — Fri, 11 Jun 2010 13:30:39 +0000

[...] clearly have a crisis on their hands, and we know from painful experience it’s not nice to be second guessed in situations like these. They’re obviously right [...]

By: Ruan Moita

Ruan Moita — Wed, 02 Jun 2010 02:43:05 +0000

This is great information for customers who are wanting to travel to Europe by Eurostar. Thanks to all who have commented here. I am also helping Eurostar customers provide as much as possible through http://www.LondonParisTrain.com

By: #EuroStarSocialMediaFail (Or Not) « Museum of Social Media

#EuroStarSocialMediaFail (Or Not) « Museum of Social Media — Mon, 17 May 2010 19:06:30 +0000

[...] 17 May Evidence that when news days are slow, Social Media becomes evil. Passengers get stuck on train. No corporate crisis comms plan. Social Media involved at the fringe. Agency gets slammed. Behold, the source and the fall out. [...]

By: Eurail Pass

Eurail Pass — Thu, 13 May 2010 23:37:10 +0000

Well, lesson learned that's for sure. Next time I imagine you'll see the best of responses from here on out.